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SummitAI Service Management Help

Incident Management

You can export section-wise Incident details in PDF.

To export Incident Details in PDF:

  1. Select Incident > User > Manage Incidents > Incident List. The LIST page is displayed.
  2. On the INCIDENT LIST page, click an Incident ID. The Incident Details page is displayed.
  3. Click EXPORT TO PDF icon on the ACTIONS panel. The EXPORT TO PDF pop-up page is displayed.

    Incident Details page
    Figure: Incident Details page

  4. On the EXPORT TO PDF pop-up page, select the required sections.

  5. Click Export.


    Figure: Exported PDF


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