You can view and modify the CI details on the CI ID page. For more information about fields and icons on the CI ID page, see Adding Configuration Items.
A related Change Record (CR) should be created for modifying a CI (see: Creating Change Records). You cannot modify a CI directly. Only after the related CR is Implemented, the linked CI can be modified. Make the changes as per the CR and submit the changes . For more information about fields and icons on the CI ID page, see Adding Configuration Items.
Figure: CI ID page
This section explains all the icons displayed on the ACTIONS panel of the CI ID page.
Click SHOW LIST to view the list of CIs configured. For information about viewing list of CIs, see Viewing List of CIs. |
Click RELATIONSHIP to view the relationship of the CI with the other CIs. You can view the Parent CI, Child CI, Peer CI, and Service CI.
Also, all the linked CIs status (Up, Down, Under Maintenance, etc.) are displayed in different colors based on the devices monitored in the SummitAI IT Operations Management.
The following context menu is displayed upon right-clicking the Relationship canvas.
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The following table explains about the fields on the HARDWARE VARIANCE DETAILS pop-up page.
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The following table explains about the fields on the SOFTWARE VARIANCE DETAILS pop-up page:
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Click CHANGE HISTORY to view the CI history on the CONFIGURATION ITEM HISTORY page. The following table describes the fields on the CONFIGURATION ITEM HISTORY page:
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Click BACKUP CONFIGURATION to view or compare the backup data stored for a CI on a particular date.
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Click CI EVENTS to view the list of Events. The page initially displays only the last Event. You can expand the Event to view all the Events. The following table describes the fields on the CI EVENTS pop-up page:
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