Authorizing Knowledge Records

After a Knowledge Record is created, the Workgroup Owner should authorize the Knowledge Record. The Authorizer can also edit the KR if required.

1. Click Knowledge > User > Knowledge Record List.

2. On the KNOWLEDGE RECORD LIST page, click the KR ID.

3. On the KNOWLEDGE RECORD ID page, click APPROVAL on the ACTIONS panel. The APPROVAL pop-up page is displayed.
   
   

   
   Figure: APPROVAL pop-up page
   
   

4. Select Authorized in the Approval Status drop-down list, specify the remarks and click SUBMIT to authorize the Knowledge Record.