KR Status Report

SummitAI Service Management Help

Contents
Knowledge Management
End Users
Knowledge Dashboard
Analysts
Viewing List of Knowledge Records_KRs
Adding Knowledge Records (KRs)
Authorizing Knowledge Records (KRs)
Approving Knowledge Records (KRs)
Publishing Knowledge Records (KRs)
Administrators
Configuring Category
Configuring Classification
Configuring Knowledge Record Approvers
Configuring Reasons
Configuring External Websites
Configuring Custom Fields
Configuring Knowledge Management Module
Viewing Reports_KM
Feedback Report
Least Viewed KRs Report
KB Status Report

You can view the list of KRs based on the specified filter criteria, such as status, life cycle status, Classification, and Category.

KR STATUS REPORT page

Figure: KR STATUS REPORT page

On the table, click the KR ID to view the KR details. For information about viewing reports, see Viewing Reports.

This section explains all the icons displayed on the ACTIONS panel of the KR STATUS REPORT page.

FILTERS

Click Filters icon on the ACTIONS panel to specify the filter criteria to display the KR STATUS REPORT page.

KR STATUS REPORT: Filters pop-up page

Figure: KR STATUS REPORT: FILTERS pop-up page

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel Sheet.