Administrator
- Former user (Deleted)
- Shilpa K (Deactivated)
- Enterprise IT
Owned by Former user (Deleted)
SummitAI Service Management Help
Who are Administrators?
Administrators are the users with special privileges who can configure the SummitAI Suite as per the organization's requirements. They have access to configure the various options in the application, which are then available to the Analysts and End Users.
You, as an Administrator, can perform the following actions in the Change Management_SM module:
- Configure the Change Management module, see Configuring Change Management Module
- Configuring the Custom Fields for Change Management, see Configuring Custom Fields for Change Management
- Configure the CAB members, see Configuring Change Advisory Board (CAB) Members
- Configure the Change Manager, see Configuring Change Manager
- Configure Change Types, see Configuring Change Types
- Configure Defect Severity values, see Configuring Defect Severity_CM
- Configure Defect Priority values, see Configuring Defect Priority_CM
- Configure Closure Codes, see Configuring Closure Codes_CM
- Configuring Impact, see Configuring Impact_CM
- Configuring Priority, see Configuring Priority_CM
- Configuring Priority Matrix, see Configuring Priority Matrix_CM
- Configuring Risk, see Configuring Risk_CM
- Configuring System Impact, see Configuring System Impact_CM
- Configuring Urgency, see Configuring Urgency_CM
- Configuring Status, see Configuring Status_CM
- Configuring Risk Questions and Answers, see Configuring Risk Questions and Answers_CM
- Configuring Risk Matrix, see Configuring Risk Matrix_CM
- Configuring Category, see Configuring Category
- Configuring Lead Period, see Configuring Lead Period_CM
- Configuring Checklist, see Configuring Checklist_CM
- Configuring Fields, see Configuring Fields_CM
- Configuring Task Template, see Configuring Task Template_CM
- Configuring PIR Reviewer, see Configuring PIR Reviewer_CM
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ