TFS-SUMMIT Integration_IM

Owned by manikandan.subbiah (Unlicensed)
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment

SummitAI Service Management Help

 Incident Management

Incident Management

Team Foundation Server (TFS) is a Microsoft product that manages the entire application life cycle and enables Development and Operations capabilities.

TFS is integrated with SUMMIT Suite to manage the development and support work simultaneously, required to fix a problem. When TFS is integrated with SummitAI IT Management Suite, a bug is automatically logged in TFS for any Incident, logged. Any modification in the Incident is updated in the bug, and vice-versa. This facilitates a smooth resolution of the problem eliminating the hassle to update the Incident and Bug manually.