Users

Owned by manikandan.subbiah (Unlicensed)
Last updated: Apr 22, 2024 by Shilpa K (Deactivated)Version comment

SummitAI Service Management Help

Contents
Service Catalog Management
SPM Vs. SCM SCM
Users
Viewing and Updating Service Catalogs
Creating Service Catalogs
Approving and Publishing Service Catalogs
Configuring Service Catalog Packages
Creating User Groups

Information Service Catalogs

Administrators
Configuring Approvers
Configuring HOD
Configuring Service Category
Configuring SR Approval Workflow

These Users have access to perform the following actions related to the Service Catalog Management module:

Most often, these users as same as the Administrators. In certain cases, few users may be given the required access. For example: HR Head or any head of the department.