Signing In As Another User
Chilukuri Srinivasa Reddy (Unlicensed)
Shilpa K (Deactivated)
Mayuresh Balaji Kamble (Unlicensed)
Configuring Application Settings
Configuring Auto Escalation for Incident By SLA
Configuring Auto Escalation for Incident By Time
Configuring Auto Escalation for SR by Time
Configuring Auto Escalation for SR by SLA
2019-09-30_08-38-31_Configuring Mailbox
2020-04-07_12-45-08_Proxy View
2019-09-30_07-46-16_Configuring Vendor MIBs
Using Impersonation (Switch Users) option, users can log into the SummitAI application as another user. For example, user A (Impersonating User) can log into the application as user B (Impersonated User). The users can log in as another user only if the Administrator has given them access to switch to the specific users on the SWITCH USER page. For more information on the SWITCH USER page, see Configuring Switch User.
If you have an Analyst access, you can also switch your role from Analyst to End User or End User to Analyst. For more information on getting an Analyst access, see Configuring Analysts.
To sign in as another User:
- Under my profile icon
, click Switch User icon.
Figure: MY DASHBOARD page The SWITCH USER pop-up page is displayed.
Figure: SWITCH USER pop-up page- Type in name of the User to find it from the list of available Users.
- Select the User to impersonate.
Click SWITCH USER.
Note: