Discovery Configuration_General
- Aravind Naik (Unlicensed)
- Mayuresh Balaji Kamble (Unlicensed)
- Chilukuri Srinivasa Reddy (Unlicensed)
Configuring Application Settings
Configuring Auto Escalation for Incident By SLA
Configuring Auto Escalation for Incident By Time
Configuring Auto Escalation for SR by Time
Configuring Auto Escalation for SR by SLA
2019-09-30_08-38-31_Configuring Mailbox
2020-04-07_12-45-08_Proxy View
2019-09-30_07-46-16_Configuring Vendor MIBs
Based on the Discovery configuration, the Servers, Networks, Links, Printers, and Laptop devices in the organization can be identified. The discovered devices are saved in their respective modules. You can configure multiple subnets for a job and configure protocols, such as WMI, SNMP, SSH and Telnet to discover devices in the given subnet range. You can configure the order of execution of the protocols. After the devices are discovered, you can view the listed devices in the Scanned Result section and the devices that are not listed can be viewed in the Errors Result section.
Prerequisites
Requirements for Network Connectivity
Purpose | Source | Destination | Outbound |
---|---|---|---|
E-mail Communications | Summit Web | Exchange | POP [110] / 465 |
Database Communications | Summit Web | Summit DB | SQL [1433] |
AD Authentication | Summit Proxy | Active Directory | LDAPS[636] or LDAP[389] |
Domain Name Service | Summit Proxy | Domain Name Server | DNS[53] |
Availability Management | Summit Proxy | Network Device | SNMP Polling [161] |
Availability Management | Summit Proxy | Windows Server | WMI [135-139] |
Availability Management | Summit Proxy | Linux/Unix/Mac | SSH [22] |
Discovery Common | Summit Proxy | All | PING [ICMP] |
Discovery Common | Summit Proxy | Network Device | SNMP Polling [161] |
Discovery Common | Summit Proxy | Windows Server | WMI [135-139] |
Discovery Common | Summit Proxy | Linux/Unix/Mac | SSH [22] |
Windows Servers
Requirement | Description |
---|---|
Common requirements |
|
Agent Based (Preferred Option) |
|
Windows Management Instrumentation (Alternative Option) |
|
Linux Servers
Requirement | Description |
---|---|
Common requirements |
|
Agent Based (Preferred Option) | Agent requires http/s from target to proxy. |
Secure Shell (SSH) (Alternative Option) | SSH requires Ports 22from Proxy to Target server. |
Network and Other Requirements
Requirement | Description |
---|---|
Account requirements |
|
Ports that are to be opened | All devices that require Ping:
Proxy to Summit server (in Azure cloud)
Windows servers to proxy (with agents installed)
Linux servers to Proxy (no agent is installed)
Linux servers to Proxy with agents installed)
Network devices
|
Recommended browser | Internet Explorer 10x and above |
To configure Discovery:
- Select Admin > Advanced > Discovery & Monitoring > Discovery.
- On the DISCOVERY page, click ADD NEW on the ACTIONS panel.
- Select the Tenant and fill in the required details. For more information about the fields and icons on the DISCOVERY page, see Field Description.
- Click SUBMIT. The Discovery details are configured.
Figure: DISCOVERY page
Field Description
The following table describes the fields on the DISCOVERY page:
Field | Description |
---|---|
DETAILS | |
Monitoring Source | Lists the configured monitoring source types as Summit Server and Summit Proxy.
|
Discovery From (Proxy) | If you select Proxy Server in the Monitoring Source field, the Discovery From (Proxy) field is displayed. |
Job Name | Type in the job name that will perform the Common Discovery. |
Subnet | Type in the subnet numbers. |
Protocols | The following protocols are available to select:
Note: SNMP V3 requires an authentication and login credentials for managing a device on the network. SNMP V3 provides important security features such as confidentiality to prevent snooping by an unauthorized source, message integrity to avoid data tampering, and authentication to validate the source. Type from the list:
|
Discovery Scripts | Lists the configured scripts. Select the script from the list to monitor the parameters defined in the scripts through discovery and click the ADD TO LIST button to add the selected script for execution. Select the script from the list and click the DELETE button to remove the script from the ADD TO LIST section. |
Discovery SNMP | Lists the configured SNMP. Select the SNMP from the list to monitor the parameters through discovery and click the ADD TO LIST button to add the selected SNMP for execution. Select the SNMP from the list and click the DELETE button to remove the SNMP from the ADD TO LIST section. |
Note: The Discovery Scripts and Discovery SNMP fields are displayed based on the selected Protocols. If a Script or an SNMP MIB is configured for the selected protocol then Discovery Script or Discovery SNMP fields are displayed respectively. | |
Ping Protocol | The Ping Protocols are used for diagnostics (like Ping), error messages, moving data between applications, and so on. Select the Ping Protocol from the drop-down list. |
Add For Monitoring | If selected, you can assign a default template to the discovered servers. |
Default Configuration Template | Select a default configuration template from the drop-down list. |
Set Time For | In this section, you can specify the ping retry and ping time out. |
Protocol Execution Order | Allows to specify the order of protocols if more than one protocols are selected. You can move the protocol up and down to specify the order. |
ADD TO LIST | Click the ADD TO LIST button to execute the protocols. All the selected protocols are added in the table below the button. |
Delete | Allows you to delete the protocol from the table. Select the check box for the protocol you want to delete and click the DELETE button. |
Notify Once Complete | If selected, after completing the discovery task an e-mail notification is sent to the Administrator. |
Execute Job | Select Now to execute the job now. If you select Later to run the job later. Specify the values for the following fields:
Note: These fields will vary based on the selected option. |
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of DISCOVERY page.
SHOW LIST
Click SHOW LIST to display the LIST table showing all the configured discovery values for the selected Tenant.
Figure: DISCOVERY page: List of Common Discovery configurations
- Click View Jobs icon to view the job details. The Green Tick in the Status column indicates that the job was successful.
- Click the Delete icon to delete the job from the list. Click Re-run icon to re-run the job.
- Click ADD NEW on the ACTIONS panel to configure a new Common Discovery value.
On the Job Details pop-up, you can view the scan details,device details discovered in the specified sub net range, and error details. If the devices present within the given sub-net range are not discovered, the reason for the error is displayed.
- Click the Serial Number hyperlink to view the device details.
- Click the Host Name hyperlink to view the Network Device Interface Details.
Note:
The Serial Number hyperlink is not displayed for Network devices.
Figure: JOB DETAILS pop-up page
You can also view additional parameters, such as Base Board, Bios, Ram details, CD ROM details, and so on for Non-Wintel systems, such as Ubuntu and linux.
Figure: JOB DETAILS: Additional parameters
On the Device Details pop-up, you can view the list of parameters and value of the corresponding parameter. You can also view the parameter values for the selected discovery script and discovery SNMP. Based on the selected script, you can view the parameter values under the SCRIPT BASED DISCOVERY VALUE section. Similarly, you can view the parameter values of the selected SNMPs under the SNMP BASED DISCOVERY VALUE section. The parameter values are categorized into single value output, multi-value output and free form text. Based on the parameter value type, the discovered device details are categorized and displayed in each section.
Filters
Click the Filters icon to specify a particular filter criteria to display Common Discovery values. The FILTERS pop-up page is displayed. Select the filter criteria and click SUBMIT.
Figure: FILTERS pop-up page
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ