Configuring Templates for Free-Form E-Mail Type
Aravind Naik (Unlicensed)
Shilpa K (Deactivated)
Chilukuri Srinivasa Reddy (Unlicensed)
Mayuresh Balaji Kamble (Unlicensed)
You can configure the e-mail content in a paragraph format for E-mail Parsing.
To configure user defined keys for free-form e-mail type:
- Select Admin > Others > Mail Parser.
- On the MAIL PARSER page, click ADD NEW on the ACTIONS panel.
- On the Advanced Search section, select E-mail Type as Free From. The Free-Form details are displayed. Fill in the required information (see: Field Description).
Field Description
The following table describes the fields on the Advanced Search section of the MAIL PARSER page:
Field | Description |
---|---|
Mail Content Type | Lists the configured mail content type.
Select the mail content type from the list. |
Preceding Text | Specify the preceding text for the selected Mail Content Type. |
Succeeding Text | Specify the succeeding text for the selected Mail Content Type. |
Occurrence | Specify a number. In an e-mail, the occurrence of the specified preceding and succeeding text or the preceding text alone in the selected Mail Content Type is represented as a number. For example, If the occurrence is represented as one (1) for the Mail Content Type: Subject, then the first occurrence of the specified text is considered as the key value. Key Value: In an e-mail, the available text between preceding text and succeeding text is considered as the key value. For example, the e-mail containing the following content: Status: The job (Job: "DBSUtil02 Backup 00007) completed successfully. If preceding Text is specified as "Status". If Succeeding Text is specified as "successfully". The Key value is considered as: The job (Job: "DBSUtil02 Backup 00007) completed. |
E-mail Template Fields | Specify a e-mail template key name. By default, you can view Subject and Body as system defined template. As per the needs of e-mail parsing, you can add more templates keys to the list. |
For other sections of the NOTIFICATION PARSER page, see Configuring Notification Parser.