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Technical Documentation

Enterprise IT Product Documentation

Digital Agent 2.0.2

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Overview
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Service Desk Intelligence
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Auto Resolution
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Enabling Digital Agent with SummitAI application
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Creating Tickets with Digital Agent
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Integrating Digital Agent with Service Request
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Chitchat and FAQ
Configuring Chat Platforms with Digital Agent
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Actions on Tickets
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Spellcheck using Digital Agent
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Status Flow of Tickets

Digital Agent Home

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