Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Technical Documentation
Enterprise IT Product Documentation
DigitalAgent2.0.4
Results will update as you type.
  • OverviewDA204
  • Service Desk Intelligence
  • Auto Resolution
  • Enabling Digital Agent with SummitAI application
  • Creating Tickets with Digital Agent
  • Integrating Digital Agent with Service Request
  • Chitchat and FAQ
  • Configuring Chat Platforms with Digital Agent
  • Actions on Tickets
  • Spellcheck using Digital Agent
  • Status Flow of Tickets
  • Live Agent Transfer
  • Multi-tenancy2
  • IM Rules
  • LAT in Multi-tenancy
    You‘re viewing this with anonymous access, so some content might be blocked.

      Digital Agent Home

      • OverviewDA204
      • Service Desk Intelligence
      • Auto Resolution
      • Enabling Digital Agent with SummitAI application
      • Creating Tickets with Digital Agent
      • Integrating Digital Agent with Service Request
      • Chitchat and FAQ
      • Configuring Chat Platforms with Digital Agent
      • Actions on Tickets
      • Spellcheck using Digital Agent
      • Status Flow of Tickets
      • Live Agent Transfer
      • Multi-tenancy2
      • IM Rules
      • LAT in Multi-tenancy

      {"serverDuration": 12, "requestCorrelationId": "b5f7b759c2754b09a3701dc8bba23d88"}