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Technical Documentation

Enterprise IT Product Documentation

Denali SP1

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Working Space SM1 Home
Working Space SM2 Home
Working Space SM3 Home
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List of Dashboard Reports
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List of Advanced Reports 1
Working Space Platform Home
- SummitAI Platform
Working Space IT Ops Home
Concepts_CM
Working Space AM Home
Working Space AI Home
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2020-11-17_10-57-34_.End User Dashboard vTahoe
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2020-11-17_10-57-37_.Viewing and Updating My Workgroup Incidents vTahoe
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2020-11-17_10-57-41_.Viewing Updating Service Request Details_SRM vTahoe
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2020-11-18_10-01-32_.Viewing List of Change Records CRs vTahoe
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2020-11-18_10-01-35_.Exporting Change Record Details in PDF vTahoe
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2020-11-18_10-01-36_Exporting Change Record Details in PDF
Work Order APIs
Working Space API Home
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Denali SP1 Home

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SummitAI Platform

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Owned by Aravind Naik (Unlicensed)

Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment

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The Administrator can configure the following using SummitAI Platform module:

Tenant Department Customer
Configuring Auto Escalation for Incident By SLA
Configuring Auto Escalation for Incident By Time
Configuring Auto Escalation for SR by Time
Configuring Auto Escalation for SR by SLA

Release Notes | Installation Guide | Other Documents

{"serverDuration": 44, "requestCorrelationId": "6301da5f1e4e4953b65c43a18ac6104a"}