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Technical Documentation

Enterprise IT Product Documentation

Denali SP3

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Working Space AM Home
Working Space SM1 Home
Working Space IT Ops Home
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List of Dashboard Reports
Working Space Platform Home
- SummitAI Platform
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List of Advanced Reports 1
Working Space SM2 Home
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2020-11-17_10-57-34_.End User Dashboard vTahoe
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2020-11-17_10-57-41_.Viewing Updating Service Request Details_SRM vTahoe
Concepts_CM
Working Space SM3 Home
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2020-11-18_10-01-32_.Viewing List of Change Records CRs vTahoe
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2020-11-18_10-01-35_.Exporting Change Record Details in PDF vTahoe
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2020-11-18_10-01-36_Exporting Change Record Details in PDF
Working Space AI Home
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SUMMIT BI Dashboards

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SummitAI Platform

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Owned by Aravind Naik

Last updated: Apr 22, 2024 by Shilpa K (Deactivated)Version comment

1 min read

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The Administrator can configure the following using SummitAI Platform module:

Tenant Department Customer
Configuring Auto Escalation for Incident By SLA
Configuring Auto Escalation for Incident By Time
Configuring Auto Escalation for SR by Time
Configuring Auto Escalation for SR by SLA

Release Notes | Installation Guide | Other Documents

{"serverDuration": 38, "requestCorrelationId": "aa3d4e148cd44927a20f0096e3725fcd"}