SummitAI Service Management Help

Incident Management

Report Description

The Work Order Search Report displays the report of Work Orders based on your search criteria. You can view details, such as Workorder ID, Log Time, Status, Source, and so on.

Figure: Work Order Search Report

On the table, click the Workorder ID to view the Workorder details. For information about viewing reports, see View Reports.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the WORK ORDER SEARCH REPORT page.

Filters

Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the WORK ORDER SEARCH REPORT page.

Workorder Search Filters pop-up

Figure: Workorder Search Filters pop-up

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel sheet.

Release Notes | Installation Guide | Other Documents

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