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Concepts SRM
Concepts SRM
Chilukuri Srinivasa Reddy (Unlicensed)
Mayuresh Balaji Kamble (Unlicensed)
Shilpa K (Deactivated)
The following concepts are available in Service Request Management:
- Service Request Status
- Response Time Vs Resolution Time
- Service Entitlement
- SLA, OLA and UC
- Work Orders SRM
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