Mobile Application Videos

Note:

As the documentation of the mobile application guide is in-progress, uploading the videos as a separate topic. However, the following videos will be available with the published version of the latest guide.

Service Request MobileApp Videos

Raising a Service Request

Updating a Service Request

Checking Status of a Service Request

Approving a Service Request

Cancelling a Service Request

Reopening a Service Request

Providing Feedback for a Service Request

Escalating a Service Request (Manually)



Incident MobileApp Videos

Logging an Incident

Updating an Incident

Checking Status of an Incident

Cancelling an Incident

Reopening an Incident

Escalating an Incident (Manually)

Providing Feedback for an Incident

Overview of Landing Page

Related Links

For more information, see Mobile Application Guide.