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Welcome to the home for SummitAI documentation for end users, analysts, administrators, and IT professionals. Check out our complete help documents, installation guides, release notes, and technical articles.

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Service Management

Incident Management Denali Sierra SP1 | Sierra | Alps SP1Alps

Service Request Management Denali | Sierra SP1 | SierraAlps SP1 Alps

Knowledge Management Denali Sierra SP1 | Sierra | Alps SP1Alps 

Change Management  Denali Sierra SP1SierraAlps SP1  |  Alps 

Problem Management  DenaliSierra SP1 | Sierra Alps SP1Alps

CMDB Denali Sierra SP1 | Sierra Alps SP1Alps 

Service Catalog Management Denali Sierra SP1 | SierraAlps SP1Alps

Release Management Denali Sierra SP1 | Sierra Alps SP1Alps

Service Portfolio Management Denali Sierra SP1 SierraAlps SP1 |  Alps

IT Clinic Denali Sierra SP1 | Sierra | Alps SP1 | Alps

Call Management DenaliSierra SP1  | Sierra | Alps SP1 | Alps 

Mobile App

Sierra | Alps SP1 Alps

Plugins


Gamification

Denali | Sierra SP1 | Sierra | Alps SP1Alps


Orchestration

Denali Sierra SP1 Sierra Alps SP1 | Alps

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Release Notes

New features, customer fixed issues, and known issues

Online Help

Select a module and a version to view the help topics

Installation Guide

System prerequisites & guide to install SummitAI Suite

Other Documents

Documents specific to modules, features, or configurations

Other Resources

SummitAI Support 

SummitAI Official Website                                 

For documentation related to earlier versions of the product, please contact SummitAI Support.

Have not found what you are looking for? Write to SummitAI Documentation team and we will try to include it in our documentation.