SummitAI for ITSM

SummitAI for ITSM is a modular, cloud-based suite that offers a wide range of capabilities. From natural language conversations for End Users with Digital Agent (CINDE) offers a plethora of features with the best-in-class next-generation virtual Bot. It's unique offerings include: provision for automated resolution, to real-time dashboards that feature key business metrics, to Gamification.

SummitAI contains the following three components in addition to the SummitAI core application.