Enable TLS Support for Rabbit MQ Server.

The Transport Layer Security (TLS) protocol is an industry standard designed to help protect the privacy of information communicated over the Internet. TLS 1.2 is a standard that provides security improvements over previous versions. TLS provides enhanced security by encrypting data sent over the internet.

Steps to enable TLS in Rabbit MQ are detailed in Enable TLS in Rabbit MQ

Enabling TLS for Rabbit MQ solidifies security for the Business Rule functionality between Summit App and Rabbit MQ Server. 

Separate API to retrieve the major incidents based upon the payload request.

Based upon the request payload, you will be able to retrieve the actively running major incidents. The request payload for API must mandatorily include the following attributes:

• Tenant code 
• Number of days or ‘from’ date and ‘to’ date.

If the request payload does not have the mandatory attributes, then, the API will give the error ‘Unable to get ticket details’. 

Retrieving the major incidents in the API help to take the required action on priority.