Requirements

This section describes the hardware and software requirements for SummitAI IT Management Suite. For more information on Hardware and Software requirements on SummitAI Service Automation, please refer to the following installation guides, in addition to the SummitAI Hardware and Software requirements:

Note:

AI services need additional resources. For information, please contact the SummitAI Support team.

Application Server

In the Application Server, need to install the below plugin for TLS1.2 enable.

Microsoft OLE DB Driver for SQL Server 18.2.2.0 (x64, x86 – Depends on the environment)

Note

When prerequisite is not applied, a pop-up to install plugin is displayed while performing the SummitAI Application Setup.

Minimum Hardware Requirements

Intel Xeon Quad Core processor or equivalent
8 GB of RAM
250 GB Hard Disk (Minimum 100 GB)

Minimum Software Requirements

Windows 2008 R2 Enterprise edition or later
IIS 7.0 or above (Web Server)
Dot Net Framework version 4.6.2 and above
ASP.NET State Service start type with Automatic

Proxy Server

Minimum Hardware Requirements

Intel Xeon Quad Core processor or equivalent
8 GB of RAM
250 GB Hard Disk (Minimum 100 GB)

Minimum Software Requirements

Windows 2008 R2 Enterprise edition or later
IIS 7.0 or above (Web Server)
Dot Net Framework 4.6.2 and above
ASP.NET State Service start type with Automatic

Browser Compatibility

Microsoft Edge version 40.15063.674.0 or above

Firefox version 30 or above
Note:

While uploading the license information for SummitAI application using Mozilla Firefox version 42.0, an error message, “Incorrect License File!”, is displayed. This is a known issue reported by SummitAI QA team. This issue is fixed in the later versions of the Mozilla Firefox browser.
Chrome version 30 or above

Safari version 5.1.7

When viewing the Application, it is best to view at 1366 x 768 screen resolution.

Database Server

Minimum Hardware Requirements

Intel Xeon Quad Core processor or equivalent
8 GB of RAM
250 GB Hard Disk (Minimum 100 GB)

Minimum Software Requirements

Windows 2008 R2 or later
SQL Server 2008 R2 Standard/Enterprise

Additionally, the following SQL Server editions are supported:

SQL Server 2012 Standard/Enterprise
SQL Server 2014 Standard/Enterprise
SQL Server 2016 Standard/Enterprise
SQL Server 2019 on Windows 2019
Note

In order to Support Summit Application with SQL Server 2019 Database, the Customer Environment must be upgraded to SQL Server 2019 with latest CU-1.
For example, if latest is CU10 then the recommended upgrade must be CU9 which is 10-1

The above mentioned minimum hardware and software requirements are for indicative purposes only. The application experience may not be the best on this minimum configuration. The performance and experience of the application depend on various factors including the customer environment. Please contact Symphony SummitAI Sales or Support Team to understand the implementation and deployment services provided to assess your specific needs.

Network Prerequisites

SummitAI Web Server

Application	Default Port
Web Server Port	80 or 443 (Configurable during installation)
Mail Server Ports Help Desk: POP/SMTP/SMTPS Monitoring: SMTP	110//25/465 25
SNMP	161, 162
SSH/Telnet	22/23
WMI – DCOM & RPC (If monitoring has to be done using WMI)	135, 445, 5000, 5001 & 5002 (Changing Dynamic WMI ports to a limited port involve registry changes in target endpoints)
Applications	Application-specific ports if applications are to be monitored.
MSSQL Database Server Port	1433 (Standard Port)
DNS/LDAP (In Domain controllers, to enable AD-SSO, ADIMPORT)	53/445 /389
Mail Server Port: SMTP (Cloud Instance)	SNMP Port No. 25 is blocked for cloud instances. User can use any custom port. However, it is recommended to use custom Port No. 587.

SummitAI Orchestration Proxy Server

Application	Default Port
Web Server Port	80 or 443 (Configurable during installation)
SNMP	161, 162
SSH/Telnet	22/23
WMI – DCOM & RPC (If monitoring has to be done using WMI)	135, 445, 5000, 5001 & 5002 (Changing Dynamic WMI ports to a limited port involve registry changes in target endpoints)
Applications	Application-specific ports if applications are to be monitored.
Mail Server Port: SMTP (on Premise)	25

SummitAI Orchestration API Server

Application	Default Port
Web Server Port	80 or 443 (Configurable during installation)
MSSQL Database Server Port to DB Server	1433 (Standard Port)

Ports to be Opened in Firewall

For SummitAI Web Server - SummitAI Orchestration Proxy Server Communication (Registration and Replication):

SummitAI Role	Ports	Direction
SummitAI Web Server	80 or 443 (Default)	Inbound and Outbound
SummitAI Proxy to SummitAI Web Server	80 or 443 (Default)	Inbound and Outbound
SummitAI Data Collector to SummitAI DB	1433 (Standard Port)	Inbound and Outbound
SummitAI Agent	80 or 443 (Configurable during installation)	Inbound and Outbound
Advanced Remote Desktop Features (Paid Version)	Webserver Listen: 8040 Relay Listen: 8041	Inbound and Outbound
Basic Remote Desktop (OOB Available)	7900 (Default)	Inbound and Outbound

Note:

The ports mentioned above are the default ports. However, they are subject to change automatically based on the port availability. Please contact us, if you face any problem. The mode of communication between the SummitAI Web Server and SummitAI Proxy is, by default, HTTP and can be modified to HTTPS.

Port Selection - SummitAI Proxy and SummitAI Agent

Port	Protocol	Service/ Process	Direction	Description	Encryption	Component
443	TCP	IIS	Inbound	To receive incoming Traffic from Proxy	SSL/TLS 1.0, TLS 1.1, TLS 1.2	Data Collector
			Outbound	To send data from Proxy to Data Collector	SSL/TLS 1.0, TLS 1.1, TLS 1.2	Proxy
			Inbound	To receive incoming Traffic from Asset Agent (for Windows and MAC) and Server Agent	SSL/TLS 1.0, TLS 1.1, TLS 1.2	Proxy
			Outbound	To send traffic from Asset Agents to Proxy.	SSL/TLS 1.0, TLS 1.1, TLS 1.2	Windows: Asset SSI and Asset SAM Agents Non-window: Linux Agent
			Outbound	To send traffic from Asset Agents to Proxy.	SSL/TLS 1.0, TLS 1.1,	Asset MAC and Server Agents
80	TCP	IIS	Inbound	To receive incoming Traffic from Server Agent	-	Proxy
80	TCP	IIS	Outbound	To send traffic from Server Agent to Proxy	-	Server Agent
This Agent is designed to operate in the same LAN topology where SummitAI Orchestration Proxy Server is located. The data is pushed to SummitAI Proxy server, Proxy server encrypts the entire data frame with AES 256, and then transfers to Data collector on SSL channel, chronologically.

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