Global Tenancy for Change Management Status Configuration

Owned by Enterprise IT
May 08, 2024
2 min read

 

What’s New 

An option to add a Global Tenant to the Change Management Status Configuration page to allow the creation of Configurations in Global Tenant is newly added. A Global Tenant is a Tenant, which is configured and available to the Local Tenants (referred to as Tenants) as a default configuration. All the Local Tenants under the Global Tenant inherit the configurations made for the Global Tenant. The Global Tenant configurations cannot be modified from the Tenant configuration pages.

To know more about Change Management Status Configuration, refer Configuration Status. 

You can perform the following functions under Change Management Status Configuration in Global Tenant:  

  • Create Configurations in the Global Tenant.
  • View Configurations in Global & Local Tenant. 

Configure Status for Global Tenant 

To add Status Configuration in the Global Tenant, perform the following steps:  

  1. Navigate to Change > Configuration > Status Configuration. 
    The Status Configuration List page is displayed. 

    Figure: Status Configuration List Page

  2. Select the Tenant as GLOBAL TENANT > In the ACTIONS Panel, click ADD  
    The New Status Configuration Pop-up is displayed. 

    Figure: New Status Configuration Pop-up

  3. Enter the Details and click SUBMIT. Some of the fields are explained in the following table.  

Field Description

The following table describes the fields on the NEW STATUS page.

Field

Description

Status

Specify the name of the Status.

Show in CR

If Show in CR check box is selected, the configured Status becomes enabled, and appears in the Status selection drop-down list for the selected Tenant.

Is Mandatory

If Is Mandatory check box is selected, you cannot disable the configured Status.


Viewing a Configured Status in Local Tenant

To view a configured Status in the Local Tenant, perform the following steps:  

  1. Navigate to Change > Configuration > Status Configuration. 

  2. Select any Local Tenant.

    The Status List page is displayed.

    The Configured Status will be represented by a Globe Icon next to It. 

    Figure: Globe Icon in Local Tenant 


Note 

  • All the configurations in the Global Tenant are inherited to the Local tenant.