Installation, Configuration, and Upgrade Service Automation v7SP2
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Installation, Configuration, and Upgrade
The following sections provide information related to installation, configuration, and upgrade of the Summit application:
For more information on installation, please refer to the following documents:
Patch Update for .NET Framework
For .NET Framework 3.5 software, Microsoft has released a patch. It is recommended to apply the .NET Framework 3.5 Service Pack 1 (MS KB 958481, 958483, 958484 patches) after the successful installation of v4.1.4 Summit IT Management Suite setup on the Summit Server. This helps to avoid occurring of unforeseen errors in the application. You can download the patch from the http://support.microsoft.com/kb/959209 link.
Note:
After the successful deployment of the patches mentioned above, please restart the IIS on Summit Server.
Reference Documents
Summit IT Management Suite document library comprises the following list of documents:
- Summit Service Automation Installation Guide
- Summit Service Automation Proxy installation Guide
- Summit Service Automation Online Help (Tahoe SP3)
- Summit Service Management Online Help (Tahoe SP3)
- Summit Asset Management Online Help (Tahoe SP3)
- Summit IT Operations Management Online Help (Tahoe SP3)
- Summit Platform Online Help (Tahoe SP3)
- Summit Procurement Online Help (Denali SP1)
- Summit Installation Guide (Tahoe)
- Summit Proxy Agent Installation Guide (Tahoe)
For all other documents, please contact the Summit Support Team.
Support
If you need any technical assistance from the Summit Support Team, contact at:
https://support.symphonysummit.com/ or e-mail to summitsupport@symphonysummit.com.
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ