Asset Reconciliation through Emails


  What's New?

Asset reconciliation feature is enhanced and from this release onwards asset reconciliation acceptance or rejection can be done via Emails. Earlier asset reconciliations were done through application only.

The accept or reject provision is added to the following notification templates:

Note

The above mentioned provisions to Users and Managers is available only:

  • If configuration is enabled at User and Manager persona.
  • If there is no other mandatory field update configured as part of this reconciliation activity

If there are other mandatory field updates configured for the reconciliation, then the reconciliation must be done from the application after logging in.

Example

Earlier if an administrator had configured a user notification for every two days and the escalation after two reminders, then the manager gets an escalation email after the second reminder on the 4th day. The user after receiving notification had to login to the SummitAI application and Accept or Reject the reconciliation, the same was applicable to Manager. Now Accept or Reject provision is added in the same email notification for reconciliation.

Benefits:

  • The Users and Managers can perform the action of Accept and Reject of reconciliation without logging to the SummitAI Application.
  • Even if multiple assets are sent for reconciliation in emails, the provision of accept and reject is enabled inside the grids of emails.
  • Quick actions and saves time.

Note

Currently only Accept or Reject of Reconciliation is enabled through Email, for performing any other activity included in reconciliation the users and managers should login to the SummitAI application.

Example: Updating the location during reconciliation process cannot be done via Emails. 


Prerequisites:

Admin should enable two checkboxes in the Notification parser as a prerequisite. If these checkboxes are enabled only then the Accept or Reject option on the end user email template and Approve or Refer back option on manager templates will be displayed. 

To enable the check boxes:

  1. Navigate to Admin >Advanced > Notifications > Notification Parser.
  2. Select Tenant and click ADD NEW.
  3. Enter mandatory fields and navigate to CONFIGURE PARSING CONDITIONS > Approve tab

Figure: Two new check boxes added in Notification Parser

Field description

FieldDescription

Enable End User Asset Reconciliation acceptance by Email

If this checkbox is enabled then ACCEPT/REJECT option is displayed as action on the following End user templates.

  • Alert Reconciliation
  • Alert Reconciliation Reminder

Enable Manager Verification of Asset Reconciliation by Email

If this checkbox is enabled then APPROVE/REFERBACK option is displayed as action on the following Manager user template.

  • Manager verification for reconciliation assets

Note

If the above mentioned configuration is not enabled in the parser, then the action buttons will not appear on the emails sent to Manager and Users for Asset reconciliation. However, the link to the Summit AI application will still be available.

Note

Custom Scheduler Jobs

The following jobs must be enabled from the Custom Scheduler Jobs  to complete the Asset Reconciliation process:

Asset Reconciliation Initiation and Reminder: This job sends e-mail alerts to the End Users for Asset Reconciliation Acceptance. Administrators should configure this job on the SummitAI Application Server. 

Asset Reconciliation Manager Reminder: This job sends e-mail alerts to the Manager for Asset Reconciliation Acceptance. Administrators should configure this job on the SummitAI Application Server.

 Custom Scheduler

Update of Asset Reconciliation

The Assets pending for reconciliation must be updated after the Users Accept or Reject the asset through mail. To ensure this perform the following steps -

  1. Navigate to Dashboard > User Dashboard > OTHERS
  2. Click MY ASSETS > In the MY ASSETS LIST page, navigate to right collapsible panel, click RECONCILIATION.

New Filed is introduced here to make the search easier.

Figure: Status filter introduced in Asset Reconciliation

FieldDescription
Status

Displays following four options

  • All
  • New/ Referred Back
  • Accepted
  • Rejected

The filter option enriches the reconciliation search based on the Filter option

Note

After the End user accepts or rejects the asset in reconciliation, If manager approval is enabled the manager can view the Assets with the remarks. Remarks is auto populated with the same keyword that is picked as an action i.e. If accepted, then the remarks is displayed as accepted and if rejected then the remarks is displayed as rejected.

 Example

Figure: Asset Verification for Managers



Mail Template Revamps

 Alert Reconciliation Reminder

The following changes are done to this existing template:

  1. Accept / Reject button is added. When either of these buttons are clicked outlook mail ID is opened with To address added.
  2. When mails are sent the My assets lists and inventory must be updated.
  3. In inventory the Reconciliation History captures the details of the action.
    • Navigate to Asset > Manage Assets > Asset Inventory > Select the Asset and click Asset History.
    • The Reconciliation History tab displays the history.

Figure : Asset History in Asset details

This change, this change is common to Asset Reconciliation template too.

Manager Verification Reconciliation

The following changes are done to this existing template :

  1. Approve / Refer back button is added along with Note with hyperlink to login to the application. When either of these buttons are clicked outlook mail ID is opened with To address added.
  2. When mails are sent the My assets lists and inventory must be updated.
  3. In inventory the Reconciliation History captures the details of the action.
    • Navigate to Asset > Manage Assets > Asset Inventory > Select the Asset and click Asset History.
    • The Reconciliation History tab displays the history.
 View Sample Mail

Figure: Mail sent to Manager as a part of reconciliation process.

Note

Consider a scenario where multiple assets are sent for reconciliation to user. This settings is done in Asset > Configuration > Others > Application Settings > Click CONFIGURE BY TENANT on the ACTIONS panel > Select the Tenant > Configure the Reconciliation Settings

Example: Category -Think Pad and for this asset the Location edit is enabled and is mandatory. 

              Category - SurfacePro and for this asset there are no mandatory field edits.

If the custom scheduler job is configured and job runs at the same time then the end user will receive the mail template in which the Accept / Reject option wont be available.

The End user must login to the application and update the mandatory fields.

 View Example Scenario

Figure : Multiple Asset reconciliation mail sent to user with different editable fields.