Monitoring Dashboard

Owned by Enterprise IT
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment

Monitoring Dashboard

Monitoring dashboard is an information tool that visually tracks, analyses, and displays data to monitor the Orchestration application. It is designed to display the following charts:

  • Workflows
  • Scripts
  • API
  • Execution Overview
  • Top 5 Workflow Executions
  • Top 5 Tenants
  • Top 5 Categories

Note

Monitoring Dashboard will support multi-tenant to serve the multiple customers, each one of them being isolated in terms of data. Using Multi-tenant feature, the Managed Service Providers (MSP) or Global Domain can make sure that the user’s data of one domain is not accessible to another.

 Select Monitoring Dashboard. The Monitoring Dashboard page is displayed.

Figure: Monitoring Dashboard

Workflows

This chart displays the overall execution trend of workflows. It displays the graphical representation of successful and failed workflows. It also displays the count of total, active and inactive workflows.

Scripts

This chart displays the count of the scripts configured. It displays the scripts configured based on the one of the following options from the drop-down list:

  • By Language
  • By Category
  • By Status

API

This chart displays the count of the APIs configured along with method type.

Execution Overview

Execution Overview has two charts. By Default, previous one year data will be displayed for the Execution Overview chart.

First chart displays failure percentage of a specific script. Failure percentage is calculated based on the execution.

Second chart displays the information based on the following filters:

  1. Module – Select the module from the following options:
    • All
    • Incident Management
    • Service Request
    • Work Order
  2. Work Order Source – Select the work order source.
  3. Tenant – Select the tenant from the available options.
  4. Period
    • Date Period – Select the duration from the provided options.
    • From – Select the start date from the calendar.
    • To – Select the end date from the calendar.

Top 5 Workflow Executions

Displays the top five workflow executions based on the number of executions. Click View All to view all workflows.

Top 5 Tenants

Displays the top five tenants based on the number of executions. Click View All to view all tenants.

Top 5 Categories

Displays the top five categories based on the executions. Click View All to view all categories.

Live Feed Pop-up Page

Click on the  icon, Live Feed pop-up page is displayed.  If the Live Feed button is enabled, then the recent tickets which are created or updated and linked with Orchestration Workflows will be displayed. Once the ticket’s workflow is executed, it will disappear from the Live Feed list after one minute. You can apply the filters based on the provided parameters such as Workflow Name, Scripts Name, Ticket ID, Script Status and Completed Date. The recent ticket status is pushed automatically to Live Feed. By default, 10 tickets are displayed in the list.

Figure: Live Feed

Field Description

The following table describes the fields on the Live Feed pop-up page:

Fields

Description

All

Displays all the workflow scripts irrespective of its status.

Success

Displays the scripts with Success execution status.

Failure

Displays the scripts with Failure execution status.

Filter Logic

Specify the filter logic with the following operators:

  • Field Name
  • Operation
  • Value
  • Actions

Filter Logic can be modified as per the user’s requirement. You can apply the group conditions using AND or OR operators.

Apply

Click Apply to apply the specified filter values.

Clear

Click Clear to clear the specified filter values.