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You can view and monitor the details of all the Printers configured on the organization's network on the PRINTER VIEW page.

To view Printer View:

Select Operations > User > Views > Printer View.
On the PRINTER VIEW page, list of configured Printers is displayed.

- You can search for a specific Printer using the Search text box.
- You can view the Printers in Tile view and Tabular view.
- In the Tile view, click the Printer tile to view the Printer details
  
  Figure: PRINTER VIEW page (Tile View)
  
  The Printer status information is displayed with different status indicator images in the Tile view. The following table describes the various Printer status information displayed on the PRINTER VIEW page:
  Status
  Description
  Indicates that all the Printers in the group are Up.
  Indicates that some of the Printers in the group are Up.
  Indicated that all of the Printers in the group are Down.

- In the Tabular view, click the Printer Name to view the Printer details.
  
  Figure: PRINTER VIEW (Tabular view)

The following section describes the tabs on the PRINTER DETAILS pop-up:

DETAILS

The PRINTER DETAILS pop-up displays the Printer details, such as Printer Name, Customer, Mail To, Description, Location, Mail CC, and so on.

Figure: DETAILS tab

The following table describes the various tabs on the PRINTER DETAILS tab:

Fields	Description
Status section	You can view the Printer status and other Printer details, such as Printer Name, IP Address, Status. A Printer's icon is displayed. The color of the Printer represents the status of the Printer.
Last Monitored On	Displays the last monitored date and time of Printer.
DETAILS	In this section, you can view other Printer details, such as Printer Name, IP Address, Vendor, Customer, and so on.
Printer Name	Displays the name of the Printer.
IP Address	Displays the IP address of the Printer.
Vendor	Displays the vendor name of the Printer.
Print Server	Displays the Print Server name.
Customer	Displays the Customer name.
Location	Displays the location name.
Mail To	Displays the configured e-mail address of the recipients to whom the alert/notification mails about the status of a Printer Server is sent in the To list.
Mail CC	Displays the e-mail address of one or more person to whom the alert/notification mails about the status of a Printer Server is sent in the CC list.
Monitoring Source	Displays the monitoring source of the Printer Server.
Last Monitored	Displays the date and time the Printer was last monitored.
Description	Displays the description for the Printer.

UTILIZATION SUMMARY

Under the UTILIZATION SUMMARY tab you can view the Printer Utilization summary details, such as Printer Utilization, Toner Availability, and so on.

Figure: UTILIZATION SUMMARY tab

The following table describes the fields under the UTILIZATION SUMMARY tab:

Fields	Description
UTILIZATION
Cartridge	Displays the name of Cartridge. Click the hyperlink to view the toner utilization graph for the selected month. See Screen shot Figure: PRINTER TONER UTILIZATION GRAPH
Utilization	Displays the Utilization percentage of the Printer.
High Threshold(%)	Specify the High Threshold value for the Printer.
Medium Threshold(%)	Specify the Medium Threshold value for the Printer.
Low Threshold(%)	Specify the Low Threshold value for the Printer.
Printer Error List	Displays all the Printer errors.
Include All	Select the Include All check box to display all the Printer Errors.

EVENT LIST

EVENT LIST tab enables to view the events linked to the printer. You can filter the event list by specifying the filter criteria Event Status and Category. You can view critical,warning,alert and information. For more information about the EVENT LIST tab see, Field Description.

Figure: PRINTER EVENT LIST

The following table describes the fields on the EVENT LIST tab.

Field	Description
FILTERS
Event Status	Lists the Event status. Select an Event status to filter and display the event list.
Category	Lists the categories of the printers. Select a category to filter and display the event list.
EVENT LIST
Critical	You can view the list of Critical events logged for the printer.
Warning	You can view the list of Warning events logged for the printer.
Alert	You can view the list of Alert event logged for the printer.
Information	You can view the list of Information events logged for the printer.
Serial Number	Displays the serial number.
Event ID	Displays the event identification number. Click the hyperlink to view the Event Details.
Category	Displays the category of the event.
Status	Displays the status of the event.
Message	Displays the message configured for the device.
SOP icon	This icon is displayed if a SOP template is mapped to the device. Click the icon to view the SOP template. For more information see, Configuring Standard Operating Procedure Mapping.
Error	Displays the occurred error in the device.
Acknowledged	Displays the event acknowledged status.
Created Date	Displays the date the event was created.
Incident ID	Displays the incident identification number for the event.

Note:

The tabs are displayed based on the configured Service Entitlement for the device.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the PRINTER VIEW page:

Filters

Click the Filters icon to specify a particular filter criteria to display the printers. On clicking the Filters icon, the FILTERS pop-up page is displayed. Select the Tenant and other required details. Click SUBMIT.

FILTERS pop-up page
Figure: FILTERS pop-up page

The following table describes the fields on the FILTERS pop-up page:

Field	Description
Tenant	Lists the Tenants to which the logged in user has access. Select a Tenant from the list.
Customer	Lists the configured Customers. Select the Customer from the list to display the printers for the selected Customer.
Location	Lists the configured Locations. Select the Location from the list to view the printer for the selected location.
Refresh Interval	Specify the refresh interval for the PRINTER VIEW page.

PRINT

Click PRINT to print the LIST table details.

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export the LIST table details to a Microsoft Excel sheet.

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