Configuring Alert and Log Incidents for Hard disk and Service

You can configure Action and Incident Templates for individual Services and Hard disks using the Configuring Alert and Log Incident Details page.

To configure Alerts and log Incidents:

1. Select Operations > Configuration > General > Alert and Log Incident (HDD/Service).
2. The ALERT AND LOG INCIDENT (HDD/SERVICE) page is displayed. On the top right corner, click Filters and specify the required details. For more information about the fields on the FILTERS pop-up page, see Filters.
3. The list of Services or Hard disks based on the selected filter criteria is displayed. You can also search for a specific Service or Hard disk using the Search bar.
   

   
   Figure: Alert and Log Incident (HDD/Service) page
   
   

4. Under the Action column, click  to configure Action Template and Incident Template.

5. Select the Action Template and Incident Template from the drop-down list and click  icon. You can delete a configured Service or Hard disk by clicking the  icon.
   
   
   Figure: Alert and Log Incident (HDD/Service) page
   
   

6. To apply the same Action template or Incident template for all the other services or Hard disks in the list, select the Apply This Template For All Records checkbox.
   
   
   Figure: Alert and Log Incident (HDD/Service) page
   
   

7. Click SUBMIT. The Action Templates and Incident Templates for the selected Services or Hard disks are successfully configured.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the ALERT AND LOG INCIDENT (HDD/SERVICE) page.

Filters

Click Filters to configure the Tenant, and the Category of the Services or Hard disks to be displayed in the List.

 Figure: Alert and Log Incident (HDD/Service) Filters pop-up page