SummitAI Service Management Help

Configuration Management Database

Report Description

The Top 10 CIs by number of Problems report displays the top ten CIs by maximum number of Problem Records associated with the CIs. For more information about viewing reports, see Viewing Reports.

Figure: Top 10 CIs by number of Problems

Click the CI ID link to view the CI details.

Click on the CIs section of the pie chart or the link in the Problem column to view the list of Problem Records associated with the CI. See Screen Shot.

Figure: Top 10 CIs by number of Problem Details

Note

You can customize the fields using various options in the tool bar. For more information,see CMDB Dashboard.

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