SummitAI Service Management Help

Configuration Management Database

Report Description

The Top 10 CIs by number of Incidents report displays the top ten CIs by maximum number of Incidents associated with the CIs. For more information about viewing reports, see Viewing Reports.

Figure: Top 10 CIs by number of Incidents

Click the CI ID link to view the CI details.

Click on the CIs section of the pie chart or the link in the Incidents column to view the list of Incidents associated with the CI. See Screen Shot.

Figure: Top 10 CIs by Incident Details

Click the Incident ID link to view the Incident Details.

Note:

You can customize the fields using various options in the tool bar. For more information, see CMDB Dashboard.

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