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You can add or modify one or more services that are critical for IT management by configuring Vital Business Functions, VBFs. A VBF here refers to one or more services that has high Impact on the business.

To configure Vital Business Functions:

Select Operations > Configuration > General > Vital Business Function.
On the VITAL BUSINESS FUNCTIONS page, click the Filters icon and select the Tenant. Click ADD NEW on the ACTIONS panel.
Type in the name for the new Business Function and fill in the required details. For more information about the fields on the VITAL BUSINESS FUNCTIONS page, see Field Description.

Click SUBMIT. The new Vital Business Function is configured.

Vital Business Function
Figure: VITAL BUSINESS FUNCTIONS page

Field Description

The following table describes the fields on the VITAL BUSINESS FUNCTIONS page:

Field	Description
DETAILS
Business Function Name	Type in the name for the Vital Business Function.
Description	Type in the description for the Vital Business Function.
Customer	Lists the configured Customers. Select the Customer from the list.
Location	Lists the configured Locations. Select the Location from the list.
Map	Displays the list of available Servers, Devices, Links, URLs, and Printers for the selected Customer and Location. Select the appropriate values from the Server, Device, Link, URL, and Printer field to map to the Vital Business Function.
Active	Indicates the status for the Vital Business Function. If selected, the configured Vital Business Function profile is active. If not selected, the configured Vital Business Function profile is inactive.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the VITAL BUSINESS FUNCTIONS page.

SHOW LIST

Click SHOW LIST to display the LIST table showing all the configured Vital Business Functions for the selected Tenant.

VITAL BUSINESS FUNCTIONS page: List of vital business functions
Figure: VITAL BUSINESS FUNCTIONS page: List of vital business functions

To modify a Vital Business Function, click the configured Business Function Name. Make appropriate changes and click SUBMIT.
To display the inactive Vital Business Functions, click the Include Inactive check box.
Note:

When the Vital Business Functions are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Vital Business Function.

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