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You can retrieve all the details of a specific CMDB CI using the CI ID, Classification ID, Instance name, or classification of the CI. Use the following API Request to retrieve the details of a CI in the CMDB.

To authenticate the below API, see API Authentication and Authorization.

Service Name	HTTP Method
CMDB_GetCIDetails	POST

Below is the sample request to retrieve the CMDB CI.

Sample Request

{
  "ServiceName": "CMDB_GetCIDetails",
  "objCommonParameters": {
    "_ProxyDetails": {
      "AuthType": "APIKEY",
      "APIKey": "XXXXX",
      "ProxyID": 0,
      "ReturnType": "JSON"
    },
    "_CMDBDetails": {
      "CIID": 0,
      "Classification_Id": 1,
      "InstanceName": "info",
      "Classification": "Storage\\HDD Storage",
      "IsIncludeInactive": "false",
      "CurrentPageIndex": 0,
      "PageSize": 21
    },
    "bIncDeActive": true
  }
}

Request Parameters

Parameter Name	Type	Description	Mandatory
CIID	INTEGER	Unique Identification number of the CI.	FALSE
Classification_Id	INTEGER	Unique Identification number of the classification of a CI.	FALSE
InstanceName	STRING	Name of the Instance. For Example: Info	TRUE
Classification	STRING	Name of the classification of a CI.	TRUE
IsIncludeInactive	STRING	Indicates whether the CI is active state or not. If the value is true, the CI becomes inactive. If the value is false, the CI becomes active.	FALSE
CurrentPageIndex	INTEGER	Current Index of the page that you are looking into. For Example: If each page contains 10 records and there are 10 pages. Items from 1 to 10 are displayed when you specify the CurrentPageIndex value as 1.	FALSE
PageSize	INTEGER	Number of records that should be displayed per each page. For Example: Consider you specified the PageSize value as 100. Based on the CurrentPageIndex, the API Response displays 100 records.	FALSE

Sample Response

{
  "Errors": "",
  "Message": "",
  "Output": "",
  "TokenID": null,
  "OrgID": 0,
  "OutputObject": {
    "ROOT": {
      "CMDBCIRelationsDetails": {
        "BackupConfigItems": null,
        "ChildConfigItems": {
          "SUBROOT": {
            "Classification_Id": "2",
            "Configuration_Item_Id": "1",
            "Correlation": "1",
            "Device_Host_Name": "Dev123",
            "MAC_Address": "00-as-1d-sd",
            "Make": "DELL",
            "Org_Id": "1",
            "Related_Configuration_Item_Id": "249",
            "Relation": "Child",
            "Serial_No": "Ser123"
          }
        },
        "ParentConfigItems": null,
        "PeerConfigItems": null
      },
      "CMDBDesktopDetails": {
        "ROOT": null
      },
      "CMDBDetails": {
        "ROOT": null
      },
      "CMDBNetworkDetails": {
        "ROOT": null
      },
      "CMDBServerDetails": {
        "SUBROOT": {
          "Configuration_Item_Id": "1",
          "IP_Address": "10.99.8.46",
          "Org_Id": "1"
        }
      },
      "Relations": {
        "ChangeRequestMgmt": null,
        "EventMgmt": {
          "SUBROOT": [
            {
              "Category": "Status",
              "Created_Date": "2016-12-19T08:28:05.683+05:30",
              "Entity_Type": "Server",
              "Error": null,
              "Event_LogID": "7357",
              "Event_Type": "Critical",
              "EventStatus": "Open",
              "IsMaxRow": "1",
              "Message": "Server is Down"
            }
          ]
        },
        "ProblemMgmt": null,
        "ServiceCatalogMgmt": null,
        "ServiceMgmt": null
      }
    }
  }
}

Status and Error Codes

For more information, see Status and Error Messages

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