SummitAI Service Management Help

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Report Description

This report displays the Incidents for which the Analysts have set a reminder.

Reminder Details report

Figure: Reminder Details report

Section 1:

You can customize the fields using the various options in the tool bar. For more information, see SUMMITAI Platform.

Section 2:

You can filter the report by Tenant, Workgroup, and the Reminder time. Select the required parameters and click UPDATE DETAILS to view the report accordingly.

Section 3:

On the table you can view the list of pending Incidents for which Reminder time is set.

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