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You can view the status summary count of Approve Problem Record using the following API.
To authenticate the below API, see API Authentication and Authorization.
PM_GetApprovalStatusSummaryCount
POST
Below is the sample request to view the status summary count of Approve Problem Record
{ "ServiceName": "PM_GetApprovalStatusSummaryCount", "objCommonParameters": { "Instance": "Info", "_ProxyDetails": { "Password": "xxxx", "ProxyID": 0, "ReturnType": "JSON", "UserName": "xxxx@xxx.com", "OrgID": "1" }, "Status":"All", "UserID":"1" } }
Status
STRING
Status of the Problem Record
Example: If the status is “ALL”
“Status”: “All”
For count details of different Status types, you can use the below strings.
"Pending for Approval""New""Initial Authorization""Root Cause Analysis Submitted""Root Cause Analysis Approved""Reviewed""Pre Authorization""Referred Back""RCA Rejected"
Tenant
ID of the Tenant
Example:
“Instance”:“Info”
INTEGER
“UserID”
{ "Errors": "", "Message": "", "Output": "", "TokenID": "DA7709150877FF601813ABDF78E5417AAE1D2873035DDF68786CFE984A32601D12395E127FDC6E4DED1237789AFDEA5B1A46DB2803AAC5B52E9E657D684C8810BE3ADB54EECD2A5A61C786654A703A0020B70AF5A735D037C086254A012E36CB6B47B1D19FE82D0B1D9C68F401A6214017B43117FE50EFFF932753EF7FB6F5EC52EC5687", "OrgID": 0, "OutputObject": { "Approval_Status_Summary_Counts": [ { "All": 6, "Pending for Approval": 3, "New": 1334, "Initial Authorization": 2, "Pre Authorization": 1, "Referred Back": 6, "Reviewed": 3, "Root Cause Analysis Approved": 4, "Root Cause Analysis Submitted": 2, "RCA Rejected": 1 } ] }, "OutputID": 0, "Input": null }
For more information, see Status and Error Messages