What is Language Translation?

Using the Language icon available on Quick Actions Bar of the SummitAI application (see: Describing the User Interface), the users can choose a language in which they can translate the pages of the Application.

Languages can be selected in the following ways for a user:

• The language can be selected by the user on the Quick Action Bar.
• The language can be selected by the Administrator on the LANGUAGE MAPPING page (Admin > Basic > Infrastructure > Language Mapping).
• The language is selected by the Administrator on the DOMAIN page (Admin > Basic > Infrastructure > Domain).
• If no Language is selected in the above mentioned menus, by default, English language is selected.

Configuration

The organizations need to specify the Language Translator they want to use and integrate it with the SummitAI application.

Prerequisites

To use the Language Translation feature, the Administrators need to perform the following backend configurations before making any configuration on the APPLICATION SETTINGS page:

• Update the Domain Name in the Content Security. 
• To update the Domain Name, a CR is required. The service provider is the Domain Name, which needs to be mentioned in the CR while raising the CR.

To update content security:

Update Content Security in web.config file of the SummitAI application with the Domain Name. For example, if integrating Weglot, the configuration should be as follows: 

<add name="Content-Security-Policy" value="script-src 'self' *.weglot.com blob:; " /> 

After the Domain Name is updated in the web.config file and CR is resolved, the Administrators can enable language translation on the APPLICATION SETTINGS page.

Application Settings Configuration

On the APPLICATION SETTINGS page (Admin > Basic > Infrastructure > Application Settings), select the Enable Online Translation check box. On selecting this check box, the Online Translation Integration Script text boxes are enabled, where the Header Script and Body Script details need to be provided. For more information, see Configuring Application Settings. 

Figure: APPLICATION SETTINGS page 

Domain Page Configurations

On the DOMAIN page (Admin > Basic > Infrastructure > Domain), select the Domain for which the Language Translation option should be available and select the Display LANGUAGE Icon check box. For more information, see Configuring Domain.

Figure: DOMAIN page

Language Mapping Configurations

On the LANGUAGE MAPPING page (Admin > Basic > Infrastructure > Language Mapping), select the Domain and Location. Select the Display LANGUAGE Icon check box to display the LANGUAGE icon of the Quick Action Bar of the Application for the selected Domain and Location users. For more information, see Mapping Language Translation.

Figure: LANGUAGE MAPPING page

How these Configurations Work?

For Language Translation feature to be available to the users, the Administrator should do the configurations on the APPLICATION SETTINGS page.

DOMAIN and LANGUAGE MAPPING Page Configurations

Scenario 1: Domain 1 users should have language translation option but not for the Domain 2 users.

1. At the Application level, the configurations are made on the APPLICATION SETTINGS page.
2. On the DOMAIN page, select Domain 1 in the Domain field. Select the Display LANGUAGE Icon check box. 
3. On the DOMAIN page, select Domain 2 in the Domain field. Do not select the Display LANGUAGE Icon check box. 

Scenario 2: Domain 1 users should have language translation option but not for the Domain 2 users. Under Domain 1, two Locations are defined, Washington and Texas. Washington users should have Language Translation option, while, Texas users should not get Language Translation option.

1. Perform the Steps 1-3 same as Scenario 1.
2. On the LANGUAGE MAPPING page, select Domain as Domain 1.  Select Location as Washington. Select the Display LANGUAGE Icon check box. The Display LANGUAGE Icon should be deselected for Location as Texas.

Known Issues

• The Tooltip Message Status and Category are not translating in any language other than English (Reports > Asset Management > Dashboard). This issue may also be found on few other pages of the Application (#71032). 
• The Window Title and Browser Alerts are not translating in any language other than English (Incident > Incident list > Incident ID). This issue may also be found on few other pages of the Application (#71104).

• HTML tags, such as <ignore> <html> <script> are not translating in any language other than English (Asset > Import >Import Asset > Mapping), (Admin > Digital Signature Configuration > HTML link). This issue may be also found on few other pages of the Application (#71111, #71117).

   See Screenshot

  

  Figure: Ignore Tag in English

  

  Figure: Ignore Tag Error in Other Language 

  

  Figure: HTML Link Not Translated

• The pages under Cloud Management sections (Operations > Cloud Management > Resources) are not translating in any language other than English. This issue may also be found on few other pages of the Application (#71147).

   See Screenshot

  
  Figure: Cloud Management Section not Translated

• If any other language is selected on the MASTER TYPE page (Project > Master Management > Master Type), when the Master Type is selected, the page refreshes, and the page is translated back to English. This issue may also be found on few other pages of the Application (#71149).
• While performing search (Client-side search) on a translated page, the users cannot search using any language other than English.
• Alignment issues are found on selecting any language other than English.
• The translated words spellings are getting jumbled up on few pages on selecting any language other than English.
• While exporting records to Microsoft Excel on a translated page, the records get exported in English language only.