- Created by Enterprise IT, last modified by Shilpa K on Apr 23, 2024
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In this API, you can retrieve the selected Service Approval Catalog details using the following API Request with details such as Instance, Ticket ID, Delegation Mode, and so on.
To authenticate the below API, see API Authentication and Authorization.
| Service Name | HTTP Method |
|---|---|
| SR_GetApprovarCatalogDetails_Workflow | POST |
Sample Request
{
"ServiceName": "SR_GetApprovarCatalogDetails_Workflow",
"objCommonParameters": {
"_ProxyDetails": {
"SAASOrgID": "0",
"LoginUID": 0,
"RequestType": "mobile",
"MobileVersion": "1.6.0",
"Password": "XXXX@XXX",
"AuthType": "FORM",
"ProxyID": 0,
"OrgID": "1",
"TokenID": "",
"ReturnType": "JSON",
"UserName": "google@sum.com"
},
"objSRServiceTicket": {
"DelegationMode": false,
"TicketID": "703",
"DelegateeUserID": 0,
"ApprovalDelegatedId": 0,
"Org_ID": "1"
}
}
}
Request Parameters
| Parameter Name | Type | Description | Mandatory |
|---|---|---|---|
| Delegation Mode | STRING | The mode or medium of the delegation. | TRUE |
Ticket ID | STRING | Unique identification of the ticket. | STRING |
| Delegation User ID | STRING | The unique identification of the users delegation. | STRING |
| Approval Delegated ID | STRING | The unique identification of the approval delegation. | TRUE |
Org ID | STRING | Unique Identification number of the Organization. | STRING |
Sample Response
{
"Errors": "",
"Message": null,
"Output": "",
"TokenID": "0BF5B0CC89FFDD74AB6A286EE49F2B34011A6CD7CF5F647267E34F884FA307CFBD93108EE6C7575C545C2AF489974767D7DBD6A9ED4A379E36ACA851816230C93104086AB91A83C6B620243341D2740267A80BF3A3BC4D4BC0206543D9DB636848EE3CE4A1BEB3A15AA7AABF1F8D745606DAD1AB097D709BC16E38B50346714286C2FDBD",
"OrgID": 0,
"OutputObject": {
"ApprovalDetails": {
"ServiceRequestProperty": {
"DynamicConnectionString": null,
"SRequest": {
"ResolveSRUsingLastWO": false,
"EnableConditionalSRValue": false,
"CatalogType": null,
"ValidityStartDate": "0001-01-01T00:00:00",
"ValidityEndDate": "0001-01-01T00:00:00",
"IsServiceRequiredValidity": false,
"IsExtended": false,
"IsDicommissioned": false,
"DicommissionIncidentID": 0,
"ExtendedParentSRTicketNo": 0,
"ExtendedChildSRTicketNo": 0,
"WorkGroupID": 0,
"WorkgroupName": "Application Support",
"Classification": 3,
"Urgency": 3,
"Impact": 1,
"Priority": 0,
"SLA": 19,
"Classification_Name": "Maintenance",
"Urgency_Name": "Low",
"Impact_Name": "Low (Single User Affected)",
"Priority_Name": null,
"SLA_Name": "24/7",
"Location": 0,
"IncidentConvertedToSR": false,
"IncidentTicketID": 0,
"GUID": null,
"Mail_CC_EmailID": null,
"Mail_CC_UserID": null,
"OrgID": 1,
"SupportFunction": "LH001",
"SupportFunctionName": "Light House (Subrata Dangar Tenant)",
"ServiceTicketID": 969,
"ServiceTicketIDDisplay": "SR969",
"Status": "New",
"Source": null,
"LoggedOn": "2022-09-27T16:35:14.667",
"LoggedBy": 24,
"Requestor": "Subrata",
"RequestType": null,
"CategoryID": 1,
"CategoryName": "Subrata Basic Catalog list",
"CatalogID": 38,
"CatalogName": "SR_Re-Auth1",
"CatalogDescription": "SR_Re-Auth1",
"CatalogImage": null,
"NoOfApprovals": 1,
"ApprovalDetails": "<table id=\"tblApprovalDetails\" class=\"mstGV table-responsive table\"><tr>\r\n <th width=\"14%\">Approvals</th>\r\n <th width=\"20%\">Name</th>\r\n <th width=\"15%\">Status</th>\r\n <th width=\"15%\">Date</th>\r\n <th>Remarks</th>\r\n <th width=\"12%\">Refer Back</th></tr><tr class=\"OTHER\"><td> Approval 1 </td><td> S_Approver1 </td><td> <div Style=\"display:block\" class=\"col-xs-1 col-sm-1 col-md-1\" id=\"div_approvalDetails1\"> <button type=\"button\" class=\"btn btn-default btnShowApprover\" id=\"btnShowApprover1\" style=\"border-width:0px;\" onclick=\"fnShowApproverDetailsForTable('49')\">\r\n <span class=\"approvals-icon top-icon pad-left-zero\" ></span>\r\n </button></div> Pending </td><td> <DateTime></DateTime> </td><td> </td><td> </td></tr></table>",
"JustificationRemarks": "aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"StrCatalogId": null,
"IsReferBack": false,
"VendorDependent": false,
"VendorName": null,
"CancellationRemarks": null,
"CurrentUserID": 0,
"Quantity": 0,
"TotalCost": 0,
"ExpectedDate": "0001-01-01T00:00:00",
"Symptom": null,
"ServiceRequestType": 0,
"ToBeLinkedTicketID": 0,
"Updated_By": 24,
"IsEntitled": false,
"TicketDetailList": null,
"TicketMVAttributeDetailList": null,
"ActiveMVAttributeDetailsUID": null,
"ValidityMaxPeriod": 0,
"TicketApprovalDetails": null,
"LinkRelations": null,
"TicketStatus": null,
"TicketMedium": null,
"TicketUserAttributeDetailList": null,
"EmpID": "SU0536",
"EmailID": "subrata.dangar@symphonysummit.com",
"ContactNo": "8867113253",
"LocationName": "Banglore",
"Designation": "",
"Request_Assigned_enginner": 0,
"Request_Assigned_enginner_name": null,
"CustomFields": null,
"RequestorID": 24,
"RequestorLocationID": null,
"WorkgroupID": 14,
"PageName": null,
"HasCompleteApprovalFlow": true,
"WorkflowID": 33,
"LastActivityID": null,
"CurrentLevel": null,
"IsCart": null,
"CartID": null,
"DOJ": "0001-01-01T00:00:00",
"Address": null,
"Customer": null,
"UserLocation": null,
"UserLevel": null,
"ReportingManager": null,
"Country": null,
"State": null,
"SelectedAssets": "",
"EnableUserAssets": false,
"ActualRemarks": "aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"ActualRemarksWithOutHtml": null,
"IsAuthorizedUser": true,
"IsAllowEdit_SR_AddInfo": true,
"EnableConfigurationItem": false,
"PageMode": null,
"PageSource": null,
"CallerMessageKey": null,
"IsChatSessionExpired": false,
"ConversationId": null,
"AISuggestion": null,
"PackageDescription": null,
"PackageCatalogOrder": 0,
"PackageCreationTransactionID": 0,
"CallRecordID": 0,
"LinkedCategoryID": 0,
"IsExtendable": false,
"DScript_MobileScript": "",
"IsSupressNotification": false,
"IsReAuthenticateUser_ApproveSR": true
},
"STicket": {
"Org_ID": 1,
"ApprovalTime": null,
"TicketID": 952,
"TicketNo": 969,
"strTicketNo": "SR969",
"strTicketNumbers": null,
"Reg_Time": "2022-09-27T16:35:17.72",
"Formatted_RegTime": null,
"ActualRegTime": "2022-09-27T16:35:17.72",
"Formatted_ActualRegTime": null,
"Sup_Function": "LH001",
"Sup_Function_Name": "Light House (Subrata Dangar Tenant)",
"Customer": 4805,
"Status": "Pending for Approval",
"SubStatus": null,
"Medium": "Web",
"Tags": null,
"LoggedBy": 24,
"LoggedBy_Name": null,
"Caller": 24,
"Caller_Name": "Subrata",
"Description": "New Service Request raised for - Subrata Basic Catalog list\\SR_Re-Auth1 -",
"Assigned_Workgroup": 14,
"Assigned_Workgroup_Name": "Application Support",
"Assigned_Engineer": null,
"Assigned_Engineer_Name": null,
"Assigned_Engineer_Email": null,
"ManualEscalationLevelID": 0,
"ManualEscalationRemarks": null,
"Closure_Code": 0,
"ClosureCodeName": null,
"Category": 1,
"CatalogID": 0,
"Category_Name": "Subrata Basic Catalog list\\SR_Re-Auth1",
"ResolveSRUsingLastWO": false,
"Repeat_Call": false,
"Updated_Time": "2022-09-27T11:05:17.327",
"ScheduledDate": "0001-01-01T00:00:00",
"NotificationMethod": 0,
"TicketClosingMode": null,
"DoNotUpdateChildPriority": false,
"UserID": 0,
"PendingReason": null,
"Response_Deadline": null,
"Response_Time": null,
"Resolution_Deadline": null,
"Resolution_Time": null,
"ClosureCategory": 0,
"ClosureCategory_Name": "",
"Response_SLA_Reason": null,
"Resolution_SLA_Reason": null,
"Target_Completion_Date": "0001-01-01T00:00:00",
"IsSMSEnabled": false,
"ResolutionCode": 0,
"ResolutionCodeName": null,
"CallerLocation": 4124,
"WorkGroupID": 0,
"WorkgroupName": null,
"Classification": 3,
"Urgency": 3,
"Impact": 1,
"Priority": 5,
"SLA": 19,
"Classification_Name": "Maintenance",
"Urgency_Name": "Low",
"Impact_Name": "Low (Single User Affected)",
"Priority_Name": "S5 ",
"SLA_Name": "24/7",
"Location": 4124,
"IncidentConvertedToSR": false,
"IncidentTicketID": 0,
"GUID": null,
"Mail_CC_EmailID": null,
"Mail_CC_UserID": null,
"Pending_Code": null,
"FromEmail": null,
"FromName": null,
"CurrentUser": 0,
"NotificationMethodName": null,
"Response_SLA_Met": null,
"Resolution_SLA_Met": null,
"Source": null,
"CC_Email": null,
"CC_UserID": null,
"ParentTicketID": null,
"IsApproved": false,
"Noofapprovals": 1,
"TransferTicket": false,
"TransferChildTicket": false,
"ChildTicketsCount": 0,
"ChildWorkorderCount": 0,
"FCRTicket": false,
"FCRComments": null,
"FirstWorkgroup": 0,
"FCRUpdateDetailsFlag": false,
"AttachmentHistoryAdded": null,
"AttachmentHistoryDeleted": null,
"SupportFunctionName": "Light House (Subrata Dangar Tenant)",
"Reopen_Call": false,
"AssignedEngineer_OLD": 0,
"IsCartEnabled": false,
"EPROC_EnableRelationship": false,
"SR_ManualClose_Override": false,
"Caller_EmailID": null,
"AutoResolveIncidentFromSR": false,
"AutoResolveIncidentID": 0,
"EnableAssetAllocation": false,
"IsFeedbackEnabled": false,
"SelectedAssets": null,
"ActualRemarksWithOutHtml": null,
"FollowUpCallCount": 0,
"AttachmentList": null,
"SubWorkgroupID": 0,
"SubWorkgroupName": null,
"ConversationId": null,
"AISuggestion": null,
"CancelRemarks": null,
"Notify_WorkgroupOwner_Onchange_Analyst": false,
"SR_Notify_WorkgroupOwner_Onchange_Analyst": null,
"WorkgroupOwnerName": null,
"WorkgroupOwnerEmailId": null,
"Allow_Analyst_EditDescription": false,
"Ticket_No": 0,
"SR_Resolved_MailsToExecutive": false,
"Evaluation_Open_Tasks": null,
"QR_Code": null,
"IsFromWeb": false,
"EnableConvertToIncident": false,
"ConvertedIncidentID": 0,
"LinkedWorkOrders": null,
"Original_SRID": 0,
"IsSupressNotification": false,
"ExtendedParentSRID": 0,
"ReverificationConfiguration": "ReAuthenticateType: otp; ReAuthenticateMedium: Mobile|E-mail; ReAuthenticateOTP_Validitity: 5; IsReAuthenticateUser_CreateSR: 0"
},
"STicketInformation": {
"Information": "aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"Solution": null,
"UserLog": null,
"InternalLog": null,
"ClosureRemarks": null,
"FollowUpRemarks": null
},
"CatalogAttributeList": [
{
"SR_CtAttribute_ID": 19,
"SR_Catalog_ID": 38,
"CatalogName": "",
"SR_CtAttribute_Name": "test",
"DefaultValue": "",
"SR_CtAttribute_DataType": 20,
"DataType": "Varchar",
"SR_CtAttribute_MaxLength": 50,
"SR_CtAttribute_IsMadatory": false,
"SR_CtAttribute_ParentID": 0,
"newRefID": -1,
"SR_CtAttribute_DispalyMode": 15,
"SR_CtAttribute_IsLineItem": false,
"DisplayName": "TextBox",
"SR_CtAttribute_SortOrder": 1,
"SR_CtAttribute_IsUnique": false,
"SR_CtAttribute_Active": true,
"SR_CtAttribute_CreatedBy": 24,
"SR_CtAttribute_Description": "test",
"SR_CtAttribute_UpdatedBy": null,
"SR_CtAttribute_CreatedDate": "2022-06-29T17:12:18.773",
"SR_CtAttribute_UpdatedDate": "0001-01-01T00:00:00",
"SR_CtAttribute_IsDisplay": true,
"ParentNameText": null,
"SR_AttributeValue_UpdatedByValue": 96,
"SR_AttributeValue_UpdatedBy": "EndUser",
"SR_AttributeValue": null,
"SR_AttributeFormula": null,
"RefAttributeID": -1,
"IsAddedtoPackage": false,
"Group_ID": 37,
"Group_Name": "Default Group",
"Group_SortOrder": 1,
"IsMultivalued": "False",
"PageSize": 0,
"IsEditable": false,
"GroupApprovalLevel": 0,
"CustomGroupID": 0,
"UID": 1035,
"SR_ShowTotal": false,
"SR_GroupByAttributeID": null,
"GroupByAttributeName": null,
"SR_CtAttribute_DispalyModeText": "TextBox",
"StrCatalogId": null,
"GroupColumns": 2,
"AttributeSize": "col-md-12",
"FBControlType": "text",
"Tooltip": "Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live ",
"Watermark": null,
"Minlength": 1,
"PriceUnits": null,
"Number_AcceptOnlyInteger": false,
"Number_RangeFrom": 0,
"Number_RangeTo": 0,
"Maxlength": 50,
"EndUserView": false,
"AttributeText": null,
"SR_CtAttribute_RBIncludeOtherOption": false,
"SR_CtAttribute_RB_Columns": 0,
"MultiValuedButtonText": null,
"IsDefaultVisible": true,
"IsCalculated": false,
"User_Search_IncludeInActive": false,
"DefaultID": 0,
"IsApproverGroup": false,
"RequiredRows": 0,
"AllControlsAreHiddenInGroup": false,
"IsTextAlignRight": false,
"Include_Time_Stamp": false,
"Saved_Include_Time_Stamp": false,
"SR_CtAttribute_DynamicTable": "",
"SR_CtAttribute_AttachmentLimit": null
},
{
"SR_CtAttribute_ID": 20,
"SR_Catalog_ID": 38,
"CatalogName": "",
"SR_CtAttribute_Name": "date",
"DefaultValue": "",
"SR_CtAttribute_DataType": 22,
"DataType": "DateTime",
"SR_CtAttribute_MaxLength": 0,
"SR_CtAttribute_IsMadatory": false,
"SR_CtAttribute_ParentID": 0,
"newRefID": -1,
"SR_CtAttribute_DispalyMode": 18,
"SR_CtAttribute_IsLineItem": false,
"DisplayName": "Date",
"SR_CtAttribute_SortOrder": 2,
"SR_CtAttribute_IsUnique": false,
"SR_CtAttribute_Active": true,
"SR_CtAttribute_CreatedBy": 24,
"SR_CtAttribute_Description": "date",
"SR_CtAttribute_UpdatedBy": null,
"SR_CtAttribute_CreatedDate": "2022-06-29T17:12:18.777",
"SR_CtAttribute_UpdatedDate": "0001-01-01T00:00:00",
"SR_CtAttribute_IsDisplay": true,
"ParentNameText": null,
"SR_AttributeValue_UpdatedByValue": 96,
"SR_AttributeValue_UpdatedBy": "EndUser",
"SR_AttributeValue": null,
"SR_AttributeFormula": null,
"RefAttributeID": -1,
"IsAddedtoPackage": false,
"Group_ID": 37,
"Group_Name": "Default Group",
"Group_SortOrder": 1,
"IsMultivalued": "False",
"PageSize": 0,
"IsEditable": false,
"GroupApprovalLevel": 0,
"CustomGroupID": 0,
"UID": 1036,
"SR_ShowTotal": false,
"SR_GroupByAttributeID": null,
"GroupByAttributeName": null,
"SR_CtAttribute_DispalyModeText": "Date",
"StrCatalogId": null,
"GroupColumns": 2,
"AttributeSize": "col-md-12",
"FBControlType": "date",
"Tooltip": "Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live ",
"Watermark": null,
"Minlength": 1,
"PriceUnits": null,
"Number_AcceptOnlyInteger": false,
"Number_RangeFrom": 0,
"Number_RangeTo": 0,
"Maxlength": 0,
"EndUserView": false,
"AttributeText": null,
"SR_CtAttribute_RBIncludeOtherOption": false,
"SR_CtAttribute_RB_Columns": 0,
"MultiValuedButtonText": null,
"IsDefaultVisible": true,
"IsCalculated": false,
"User_Search_IncludeInActive": false,
"DefaultID": 0,
"IsApproverGroup": false,
"RequiredRows": 0,
"AllControlsAreHiddenInGroup": false,
"IsTextAlignRight": false,
"Include_Time_Stamp": false,
"Saved_Include_Time_Stamp": false,
"SR_CtAttribute_DynamicTable": "",
"SR_CtAttribute_AttachmentLimit": null
}
],
"SCatalog": null,
"SUser": null,
"SApprovalDetailsList": [
{
"ServiceTicketApproveID": 1035,
"ServiceTicketID": 969,
"ApproverID": 49,
"ApproverTypeID": "Individual",
"AllApprover": "49",
"ApproverName": "S_Approver1",
"IsApproved": null,
"ApprovalDate": "0001-01-01T00:00:00",
"ApprovalRemarks": null,
"IsForwardTo": null,
"ForwardToAllApprover": null,
"IsForwardToApproved": null,
"ForwardApproverName": null,
"ForwardToApprovalDate": "0001-01-01T00:00:00",
"ForwardToApprovalRemarks": null,
"IsForwardToCurrentApprover": false,
"ConditionalApprovalStatus": null,
"ApprovalOnHold": null,
"ApprovalLevel": 1,
"CurrentApprover": true,
"IsReferredBack": false,
"ReferredBackLevel": 0,
"ReferredBackDate": "0001-01-01T00:00:00",
"ReferredBackRemarks": null,
"ReferredBackBy": 0,
"SkipApproval": false,
"LevelName": "Approver1ID",
"ApproverRole": "Individual Approval",
"WorkflowActivityID": 113,
"NotificationIDs": null,
"Title": "Approver1",
"CustomGroupID": null,
"HasCompleteApprovalFlow": true,
"ApprovedBy": null,
"EnableSendMailForApprover": null,
"SkipColumnDesc": "",
"ActivityGroupTitle": "",
"AllcustomApprover": null,
"EmailNotification": null,
"GroupApproverJSON": ""
}
],
"SRPackageCatalogMappings": null,
"masterDataContainer": null,
"serviceticketDetailContainer": null,
"ServiceCatalogImageByte": null,
"UserAttributeList": [],
"UserAttributeListValues": null,
"FeedbackConfigValues": null,
"SRReferredBack": {
"ReferredBackBy": "-",
"ReferredBackDate": "1900-01-01T00:00:00",
"ReferredBackRemarks": "-",
"ApproverRole": "-",
"IsReferredBack": false
},
"LstSRPackageCreated": null,
"SRPackageRequest": null,
"CCDetails": null,
"DVData": null,
"EscalationConfiguration": null,
"DSData": null,
"Translated_NoData": null
},
"IsToEnableControl": false,
"CurrentApprovalLevel": "",
"CurrentApproverId": "",
"CurrentUserIsApprover": false,
"ApprovalDropdown": [
{
"CM_ID": 969,
"Parent_ID": 0,
"CM_Type": "SRApproveStatus",
"CM_Value": "Approved",
"CM_Sort": 1,
"CM_ValueInt": null,
"CM_ValueStr": "true",
"SystemVal": true,
"Active": true,
"Org_Id": 1,
"TimezoneID": null
},
{
"CM_ID": 970,
"Parent_ID": 0,
"CM_Type": "SRApproveStatus",
"CM_Value": "Rejected",
"CM_Sort": 2,
"CM_ValueInt": null,
"CM_ValueStr": "false",
"SystemVal": true,
"Active": true,
"Org_Id": 1,
"TimezoneID": null
},
{
"CM_ID": 971,
"Parent_ID": 0,
"CM_Type": "SRApproveStatus",
"CM_Value": "Refer Back",
"CM_Sort": 3,
"CM_ValueInt": null,
"CM_ValueStr": "REFERBACK",
"SystemVal": true,
"Active": true,
"Org_Id": 1,
"TimezoneID": null
},
{
"CM_ID": 972,
"Parent_ID": 0,
"CM_Type": "SRApproveStatus",
"CM_Value": "Forward To",
"CM_Sort": 4,
"CM_ValueInt": null,
"CM_ValueStr": "FORWARDTO",
"SystemVal": true,
"Active": true,
"Org_Id": 1,
"TimezoneID": null
},
{
"CM_ID": 973,
"Parent_ID": 0,
"CM_Type": "SRApproveStatus",
"CM_Value": "On Hold",
"CM_Sort": 5,
"CM_ValueInt": null,
"CM_ValueStr": "ONHOLD",
"SystemVal": true,
"Active": true,
"Org_Id": 1,
"TimezoneID": null
}
],
"CatalogApprovers": [
{
"CM_ID": 102,
"CM_Type": "CatalogApprover",
"CM_Value": "Reporting Manager",
"CM_ValueStr": "Reporting Manager",
"CM_Sort": 0
},
{
"CM_ID": 103,
"CM_Type": "CatalogApprover",
"CM_Value": "Head of Customer",
"CM_ValueStr": "Customer",
"CM_Sort": 0
},
{
"CM_ID": 105,
"CM_Type": "CatalogApprover",
"CM_Value": "Head of Location",
"CM_ValueStr": "Location",
"CM_Sort": 0
},
{
"CM_ID": 106,
"CM_Type": "CatalogApprover",
"CM_Value": "User Selectable",
"CM_ValueStr": "EndUser",
"CM_Sort": 0
},
{
"CM_ID": 107,
"CM_Type": "CatalogApprover",
"CM_Value": "Select Individual",
"CM_ValueStr": "Individual",
"CM_Sort": 0
},
{
"CM_ID": 108,
"CM_Type": "CatalogApprover",
"CM_Value": "Technician Selectable",
"CM_ValueStr": "Tech",
"CM_Sort": 0
},
{
"CM_ID": 109,
"CM_Type": "CatalogApprover",
"CM_Value": "User Group",
"CM_ValueStr": "Group",
"CM_Sort": 0
},
{
"CM_ID": 364,
"CM_Type": "CatalogApprover",
"CM_Value": "Line Manager",
"CM_ValueStr": "Line Manager",
"CM_Sort": 0
},
{
"CM_ID": 869,
"CM_Type": "CatalogApprover",
"CM_Value": "Workgroup",
"CM_ValueStr": "Workgroup",
"CM_Sort": 0
},
{
"CM_ID": 871,
"CM_Type": "CatalogApprover",
"CM_Value": "Workgroup Owner",
"CM_ValueStr": "Workgroup Owner",
"CM_Sort": 0
},
{
"CM_ID": 2889,
"CM_Type": "CatalogApprover",
"CM_Value": "Custom Table Approver",
"CM_ValueStr": "CustomTable",
"CM_Sort": 0
},
{
"CM_ID": 29,
"CM_Type": "CatalogApprover",
"CM_Value": "Head of Drop",
"CM_ValueStr": "29",
"CM_Sort": 7
}
],
"UserAttributeGroup": [
{
"UID": 37,
"Catalog_ID": 38,
"Group_Name": "Default Group",
"IsMultiValued": false,
"PageSize": 0,
"IsEditable": null,
"SortOrder": 1,
"Active": true,
"GroupApprovalLevel": 0,
"IsApproverGroup": false,
"AllControlsAreHiddenInGroup": 0
}
],
"UserAttributes": [
{
"UID": 1035,
"Attribute_ID": 19,
"NewID": " 19_ 1035",
"SR_CtAttribute_ID": 19,
"Name": "test",
"Length": 50,
"oldValue": null,
"Control": "TextBox",
"Value": null,
"SR_CtAttribute_IsMadatory": false,
"Group_ID": 37,
"Group_Name": "Default Group",
"Group_SortOrder": 1,
"AttributeUpdateByName": "EndUser",
"GroupColumns": 2,
"IsMultivalued": false,
"AttributeSize": "col-md-12",
"FBControlType": "text",
"Tooltip": "Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live ",
"Watermark": null,
"Minlength": 1,
"PriceUnits": null,
"Number_AcceptOnlyInteger": false,
"Number_RangeFrom": 0,
"Number_RangeTo": 0,
"Maxlength": 50,
"IsDefaultVisible": true,
"IsCalculated": false,
"SR_CtAttribute_SortOrder": 1,
"SR_CtAttribute_RBIncludeOtherOption": false,
"IsTextAlignRight": false,
"Include_Time_Stamp": false,
"Saved_Include_Time_Stamp": false
},
{
"UID": 1036,
"Attribute_ID": 20,
"NewID": " 20_ 1036",
"SR_CtAttribute_ID": 20,
"Name": "date",
"Length": 0,
"oldValue": null,
"Control": "Date",
"Value": null,
"SR_CtAttribute_IsMadatory": false,
"Group_ID": 37,
"Group_Name": "Default Group",
"Group_SortOrder": 1,
"AttributeUpdateByName": "EndUser",
"GroupColumns": 2,
"IsMultivalued": false,
"AttributeSize": "col-md-12",
"FBControlType": "date",
"Tooltip": "Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live ",
"Watermark": null,
"Minlength": 1,
"PriceUnits": null,
"Number_AcceptOnlyInteger": false,
"Number_RangeFrom": 0,
"Number_RangeTo": 0,
"Maxlength": 0,
"IsDefaultVisible": true,
"IsCalculated": false,
"SR_CtAttribute_SortOrder": 2,
"SR_CtAttribute_RBIncludeOtherOption": false,
"IsTextAlignRight": false,
"Include_Time_Stamp": false,
"Saved_Include_Time_Stamp": false
}
],
"UserMVAttributes": [],
"ApproverAttributes": [],
"ServiceCatalogList": [],
"MVApprovarAttributes": [],
"BaseUrl": "",
"NewServiceTicket": [],
"ReferBackLevel": [
{
"Key": "Requestor",
"Value": "0"
}
],
"CurrentLevelApprovers": "",
"DropDownList ": [],
"EnableReferBackToPrevApprovers": "true",
"EnableReferBackToRequestor": "true",
"UserCommunications": []
}
},
"OutputID": 0,
"Input": null
}
Status and Error Codes
For more information, see Status and Error Messages.
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