The Agent Online Status report displays a tabular report about count of Agents contacted and not contacted as per the filter criteria set. You can view the details about the Agents by clicking the hyperlinks. For more information about how to view reports, see Viewing Reports.
Figure: AGENT ONLINE STATUS report
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the AGENT ONLINE STATUS report.
Filters
Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the Agent Online Status report.
Figure: FILTERS pop-up page
PRINT TABLE
Click PRINT TABLE to print the displayed report records.
EXPORT TO EXCEL
Click EXPORT TO EXCEL to export the record displayed in the report to Microsoft Excel.
DELETE
Select an Asset from the list and click DELETE to delete the Asset.