Workflow Execution
The process execution model defines the structure of a workflow and has several process steps that can be programmed and triggered during a workflow instance. All workflows are process oriented. A workflow is a representation of what happens as the result of executing the process. Workflow Execution provides a standard way for users to submit workflow requests to workflow execution systems, and to monitor their execution.
Execution viewer from the Summit
The following are the steps to access the execution viewer from Summit:
- In SUMMIT login as Anaylst.
- In Menu navigate to RequestàManage Service RequestsàService Request List
- Open a Service Request which has linking with Orchestration Workflow
Figure: Service request page
- Click Orchestration tab
- Click “View” hyperlink under View Workflow to view the Workflow with the execution path highlighted as dotted lines.
Figure: Workflow Execution View page
The same steps can be applied to access execution view for Incident and Work Order. Menu Navigation path to access execution view differs.