What's New?
Now, the Request ID linking on the Asset Allocation page is configurable at the Tenant level. After selecting the Restrict Request ID For Asset Allocation check box on the APPLICATION SETTING BY TENANT page, the Incident ID, SR ID, and Work Order ID associated with the selected Tenant are linked to the Assets on the ASSET ALLOCATION page. The Request IDs of other Tenants are not linked and shown as invalid. For more information, see Configure Asset Management Application Settings by Tenant.
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| By Default, the Restrict Request ID For Asset Allocation checkbox is disabled and the Application links the Incident ID, SR ID, and Work Order ID of all Tenants on the ASSET ALLOCATION page. |
UI Changes
A new checkbox, Restrict Request ID For Asset Allocation, is provided on the APPLICATION SETTINGS BY TENANT page.
Figure: APPLICATION SETTINGS BY TENANT page
Configuration
On the APPLICATION SETTINGS BY TENANT page, select the following check boxes (Asset > Configuration > Others > Application Settings > Select CONFIGURE BY TENANT on the ACTIONS panel):Enable Request ID validation with Incident/Service/Work Order module
Restrict Request ID For Asset Allocation