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Following APIs are available for the Incident Management module:
- Create or Update an Incident
- Retrieve Incident List
- Retrieve IM Details and Change History
- Retrieve Incident Details with Custom Attributes
- Retrieve Incidents Master Data
- Retrieve My Incidents
- Retrieve Analyst Incidents
- Suggest Similar Symptoms
- Incident Rules Based on Customer
- Feedback - Other User's Incidents
- Get Incident Management Template Matrix
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