Versions Compared

Old Version 2

changes.mady.by.user Mayuresh Balaji Kamble

Saved on

compared with

New Version 3

changes.mady.by.user Shilpa K

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Scroll Exporter macro migration

SummitAI Service Management Help

Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue
#72B0DE#72B0DEConfiguration Management Database (CMDB)

Concepts

Analysts

Administrators

trueReports

Scroll export button
scopecurrent
template-id4fda9400-a7df-4ede-a95f-e4ae5fcf4796
captionDownload this Page
add-onScroll PDF Exporter

Report Description

The Critical CIs report displays the list of CIs and its details, that has related CIs under CI Relations tab (see: Adding Configuration Items) or can also view the total Related CI details, Change Record Downtime related to the CI, and the number of Unauthorized Changes in the CI. For more information about viewing reports, see Viewing Reports_CMDB.

Critical CIs

Figure: Critical CIs

Click the link in the Relations column of a particular CI to view the details of the related CIs.

Expand
titleSee Screen Shot

Critical CIs - Relations Details

Figure: Critical CIs - Relations Details

Note
titleNotes:
  • Click to view the downtime and Unauthorized Changes associated with the CI. The time displayed in the Downtime field is the sum of the difference between the Downtime Start and Downtime End of all the CRs related to the CI.
  • On clicking the link corresponding to the Unauthorized Changes field, you are redirected to CIs Unauthorized Changes report.
  • You can customize the fields using the various options in the tool bar. For more information, see CMDB Dashboard CMDB.
Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue


1

| |