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#72B0DE#72B0DESummitAI IT Operations Management

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trueNetwork Management



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On the NETWORK DEVICE DETAILS pop-up page, you can view the selected Network Device details, such as Status, Current Availability & Latency, Utilization, Environmental Parameters, Interfaces, and so on.

To view Network Device Details :

  1. Select Operations > User > Views > Network View.
  2. On the NETWORK VIEW page, select the Tenant to view the Views created for the selected Tenant.
  3. A list of configured Views are displayed. Click the View name that you want to view.
  4. On the Drawing Board, click the Network Device to view the details. For more information about the fields on the NETWORK DEVICE DETAILS pop-up page, see Field Description.

    NETWORK DEVICE DETAILS pop up page
    Figure: NETWORK DEVICE DETAILS pop up page

Field Description
Anchor
Field Description
Field Description

This section describes the fields on the NETWORK DEVICE DETAILS pop-up page.

Expand
titleDETAILS

Under the DETAILS tab, you can view the status, current availability and latency of the selected device.

DETAILS tab
Figure: DETAILS tab 

The following table describes the fields under the DETAILS tab:

Field

Description

Status

This section displays the Host name, IP address, status, device type, and the top 5 downtime details of the device.

Current Availability & Latency

Displays the latency report and network availability report of the Network Devices for the current day. You can mouse over to view the Current Availability. Click the Current Availability graph to view the Network Uptime pop-up page.

DETAILS

Displays the Network Device details.

Network Device ID

Displays the Network Device Identification Number.

Description

Displays the description provided for the Network Device.

Host Name

Displays the Host name of the Network Device.

IP Address

Displays the IP address of the Network Device.

Tenant

Displays the Tenant of the Network Device.

Location

Displays the Location of the Network Device.

IOS

Displays the IOS of the Network Device.

Vendor

Displays the Vendor name for the Network Device.

Customer

Displays the name of the Customer for the Network Device.

Criticality

Displays the criticality of the Network Device.

Mail To

Displays the e-mail ids of the recipients to send the Alert/Notification e-mails  

Mail CC

Displays the configured e-mail ids of the recipients to whom the Alert/Notification e-mails about the device status need to be sent in “CC” list.

Service Entitlement

Displays the configured Service Entitlement.

Serial Number

Displays the Serial Number of the Network Device.

Monitoring Source

Displays the Monitoring Source of the Network Device.

SNMP Version

Displays the SNMP version of the Network Device.

Expand
titleCPU UTILIZATION

Under the CPU Utilization tab, you can view the percentage of CPU and Memory usage of the Network Device. The percentage of CPU usage is represented as a graph in different color codes. You can view the CPU utilization graph for current day, last 7 days, last month, and last six months.

  • If the CPU usage is above the specified Threshold value, the color code of the graph is displayed as red.
  • If the CPU usage is almost nearing to the specified Threshold value, the color code of the graph is displayed as yellow.
  • If the CPU usage is maintained within the specified Threshold value, the color code of the graph is displayed as green. 

Similarly, you can also view the Memory Utilization of the Network Device in the Memory Utilization section.  Memory utilization graph is represented as graph in different color codes. 

You can also view the Event Trends graph of the CPU utilization for the current day, week, a month, and six months. 

You can configure the Threshold value for the Network Device parameter in the THRESHOLD CONFIGURATION section.

CPU Utilization tab
Figure:  CPU Utilization tab 

The following table describes the fields under the  CONFIGURE THRESHOLD PARAMETER section:

Note
titleNote:

You can configure threshold parameters only if Edit rights are provided in Role Template. The SUBMIT button is displayed only if you have Edit rights. For details on Role Template, see SUMMITAI General.


Field

Description

Parameter

Displays the configured Threshold parameters as CPU and Memory.

Click the CPU link to view the summary of CPU Utilization details of the current day.

Click the Memory link to view the Memory Utilization details of the current day.

Utilization

Displays the Utilization percentage of the parameter.

Threshold High(%)

Type in the High Threshold Value for the parameter.

Threshold Medium (%)

Type in the Medium Threshold Value for the parameter.

Threshold Low(%)

Type in the Low Threshold value for the parameter.

Expand
titleENVIRONMENTAL PARAMETERS

Under the ENVIRONMENTAL PARAMETER tab, you can monitor device's environmental parameters, such as temperature, fan, and voltage status. You can configure Threshold conditions and Threshold values for the environmental parameters.

ENVIRONMENTAL PARAMETERS tab
Figure: ENVIRONMENTAL PARAMETERS tab 

The following table describes the fields under the ENVIRONMENTAL PARAMETER tab:

Note
titleNote:

You can configure environmental parameters only if Edit rights are provided in Role Template. The SUBMIT button is displayed only if you have Edit rights. For details on Role Template, see SUMMITAI General.


Fields

Information

Parameters

Displays the configured environmental parameter values: Temperature Status, Fan Status, and Voltage Status

Current Status

Displays the current status of the corresponding environmental parameter.

Threshold Condition

Specify the condition for the Threshold value.

Threshold

Specify the Threshold value.

Expand
titleLINKS

Under the LINKS tab, you can view the list of associated Links for the Network Device. You can view the Link details, such as link name, Link Capacity, Source IP Address, Destination IP Address, Status, and so on.

Links tab
Figure : Links tab 

The following table describes the fields under the LINKS tab:

Fields

Description

Link Name

Displays the Link name. Click the hyperlink to view the Link details. For more information about Link details, see Viewing Network Link Details_AVM.

LINK DETAILS pop-up
Figure: LINK DETAILS pop-up 

Link Capacity

Displays the Link Capacity.

Source IP Address

Displays the IP address of the Source.

Destination IP Address

Displays the IP address of the Destination.

Status

Displays the status of the Link.

Utilization (In)

Displays the Link Data Utilization Inflow in kilobytes.

Utilization (Out)

Displays the Link Data Utilization Outflow in kilobytes.

Collision Error

Displays the number of Collisions occurred during data transfer.

CRC Error

Displays the number of CRC errors occurred during data transfer.

Input Error

Displays the number of Input Errors occurred during data transfer.

Output Error

Displays the number of Output Errors occurred during data transfer.

Expand
titleINTERFACES

Under the INTERFACES tab, you can view the monitored Interface details. You can configure the Interfaces for monitoring and to view the Interface information of a device, such as type, speed, MAC address, admin and operational status, Interface IP address, remote host name, alias, connectivity, and so on.

INTERFACES tab
Figure: INTERFACES tab 

The following table describes the fields under the INTERFACES tab:

Fields

Information

Monitor

  • If selected, indicates that the Interface is included for monitoring.
  • If not selected, indicates that the Interface is not included for monitoring.

Interface

Displays the Interface name. Click the hyperlink to view the Interface details, see Viewing Network Link Details_AVM. The hyperlink is displayed only for monitored Interfaces.

Name

Displays the name of the Interface.

Interface IP

Displays the IP address of an Interface.

Status

Displays the status of the Network Device Interface.

  • Up: Indicates that the status of the Network Device Interface is Up.
  • Down: Indicates that the status of the Network Device Interface is Down.

Status

Displays the status of the Network Device Interface.

  • Up: Indicates that the status of a Network Device Interface is Up.
  • Down: Indicates that the status of a Network Device Interface is Down.

Utilization (in)

Displays the Link Data Utilization Inflow in kilobytes.

Utilization (out)

Displays the Link Data Utilization Outflow in kilobytes.

Remote Host

Displays the Remote Host address of the Interface.

MAC Address

Displays the MAC address of the Interface.

Capacity

Displays the Capacity of the Interface

Ifindex

Displays the IFindex value.

Type

Displays the type of the Interface.

Alias

Displays the alias name provided to the Interface.

Is Connectivity

Displays the status of the Interface.

  • True: Indicates that the device Interface is connected.
  • False: Incidents that the device Interface is disconnected.

Link or Interface Type

Displays if the device is a Link or an Interface.

Expand
titleIPSLA

Internet Protocol Service Level Agreement (IPSLA)  allows to measure the performance of the network and quickly identify the loss of data. Under the IPSLA tab, the response time, jitters, latency,packet loss and voice score are represented as a graph. Protocols, such as UDP, ICMP, PATH JITTERS are configured to gather information about the Network Devices. You can view the minimum, maximum and average values for round time trip(RTT), and latency. You can view the minimum positive, maximum positive , minimum negative, maximum negative, average positive, and average positive values for path jitter. You can configure Threshold levels for parameters of  UDP, Path Jitter, and ICMP. We can configure to monitor these parameters and take action if the parameter exceeds the Threshold values.

IPSLA tab
Figure: IPSLA tab

Expand
titleNETWORK LATENCY

Network Latency Tab
Figure: Network Latency Tab

Expand
titleSNMP TRAPS

Under the SNMP Traps tab, you can monitor the Trap time, Trap OID value and the Trap Messages of the selected Network Device that is configured with the SNMP Trap rules. You can search the SNMP Trap data for the selected range of time.


Figure: SNMP Traps tab

The following table describes the fields under the SNMP TRAPS tab:

Field

Description

Trap Time

Displays the received time of the trap.

Trap OID value

Displays the OID value of the trap.

Trap Description

Descries about the trap message received from the Network Devices/Servers.


Expand
titleRELATIONSHIP

Under the RELATIONSHIP tab, you can to view the associated Incidents, Service Requests, Change Records, CIs, Problem Records, and Knowledge Records for the selected Network Device.

RELATIONSHIP tab
Figure: RELATIONSHIP tab

Expand
titleEVENTS LIST

Under the EVENT LIST tab, you can view the list of Events logged for the Network Interface. You can filter the Event list based on the selected Event Status and Category. You can view Critical, Warning, Alert, and Information Events.

EVENT LIST tab
Figure: EVENT LIST tab 

The following table describes the fields under the EVENT LIST tab:

Field

Description

FILTERS

Event Status

Lists the Event status. Select an Event status to filter and display the Event list.

Category

Lists the categories. Select a category to filter and display the Event list.

EVENT LIST

Critical

You can view the list of Critical Events logged for the Interface.

Warning

You can view the list of Warning Events logged  for the Interface.

Alert

You can view the list of Alert Events logged for the Interface.

Information

You can view the list of Information Events logged for the Interface.

Serial Number

Displays the serial number.

Event ID

Displays the Event Identification Number. Click the hyperlink to view the Event details. For more information about the fields on Event ID pop-up page, see Event List Report__AVM.

Category

Displays the category of the Event.

Status

Displays the status of the Event.

Message

Displays the message configured for the device.

SOP icon

The icon is displayed if a SOP template is mapped to the device. Click the icon to view the SOP template. For more information, see Mapping Standard Operating Procedures.

Error

Displays the occurred error in the device.

Acknowledged

Displays the Event acknowledged status.

Created Date

Displays the date the Event was created.

Incident ID

Displays the Incident ID for the Event. Click the hyperlink to view the Incident details.

INCIDENT SUMMARY pop-up page
Figure: INCIDENT SUMMARY pop-up page 

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