SummitAI Service Management Help
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Report Description
This report displays the Incidents for which the Analysts have set a reminder.
Figure: Reminder Details report
Section 1:
You can customize the fields using the various options in the tool bar. For more information, see SUMMITAI Platform.
Section 2:
You can filter the report by Tenant, Workgroup, and the Reminder time. Select the required parameters and click UPDATE DETAILS to view the report accordingly.
Section 3:
On the table you can view the list of pending Incidents for which Reminder time is set.
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