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Orchestration Scripts need to be configured so that Analysts can execute the scripts on the Configuration Items (CIs). The configured scripts are used in Orchestration. As an Administrator, you need to configure the scripts, specify target platform, and add commands that need to be executed through the script. You need to run the ‘Incident Smart Action’ job in the Custom Scheduler. This option is useful for issuing operational commands as well (besides diagnostic ones), such as restarting processes, changing supervisor parameters, and so on.
To configure Orchestration Scripts:
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Figure: SCRIPT CONFIGURATION page
Field DescriptionScripts are the set of commands which are written to accomplish a specific task. Scripts can be written in multiple languages like PowerShell, Perl Python etc. Published scripts will be available to create the Orchestration Workflow.
To get a quick understanding of uploading scripts for various Service Automation use-cases, browse the following video.
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To configure a new Orchestration Script:
- Select Script Configurations. The Script Configurations list page is displayed.
- On the Script Configurations list page, click on + icon to configure a new script. For more information on the fields of Script Configurations list page, see, Field Description.
- Select the Script Language.
- Click Load Parameters, after specifying the script. Specify other required fields in Script Configurations details page. For more information on the fields of Script Configurations details page, see, Field Description.
- Click Submit. A new Orchestration Script is configured.
To update an existing Orchestration Script:
- Select Script Configurations. The Script Configurations list page is displayed.
- On the Script Configurations list page, select the specific script to edit or view the script. For more information on the fields of Script Configurations list page, see, Field Description.
- Click Load Parameters, after specifying the required parameters of the script. For more information on the fields of Script Configurations details page, see, Field Description.
- Click Submit. The orchestration's script's configurations are updated.
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Figure: Script Configurations List Page
Field Description Anchor ListPage ListPage
The following table describes the fields on the SCRIPT CONFIGURATION Script Configurations list page:
Fields | Description |
Script Name |
Displays the |
script name. |
Select the status of the script as follows:
- Design
- Maintenance
- Published
Status | Displays the status of the script. |
Category | Displays the category of the script. Right click on icon and the following options are displayed:
Check the Group by Column check box to group the categories. Uncheck the Group by Column check box to un-group the categories. |
Script Language | Displays the script language. |
Created By | Displays the name of the user who has created the script. |
Last Updated By | Displays the name of the user who has last updated the script. |
Last Updated Date | Displays the date on which the script was last updated. |
Created Date | Displays the date on which the script was last created. |
Description | Displays the description of the script. |
Image Added | Click this icon to add a new script. |
Image Added | Click this icon and select one the of following options:
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Image Added | Click this option and Filter Pop-up page is displayed. You can apply, save, and update the filters to the script configuration. Image Added Figure: Filter Pop-up |
Image Added | Click this option and Edit Column pop-up page is displayed. You can add a column, delete a column, or change the order of columns. Click Apply to save the changes and you can view the applied changes on Screen Configurations page. Image Added Figure: Edit Columns Pop-up |
Image Added | Click on this icon, a search text box is displayed against each column to search the data against each column. |
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Figure: Script Configurations details page
Field Description Anchor DetailsPage DetailsPage
The following table describes the fields on the Script Configurations list page:
Fields | Description |
Script Language | Select the language in which you want to write the script |
. SummitAI Orchestration supports the following scripting languages:
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Success or Failure
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Theme | You can select the theme while writing the script to get the better view of the script. The following themes are available:
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Script Editor | Specify the commands in the script window. |
Input Parameters should be declared as [*VariableName*] The starting and ending of Output Parameters should be declared as [START##VariableName##] and [END##VariableName##]. | |||
Script Details | Specify the following parameters under script details.
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Execution | Specify the following parameters under execution.
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Input | Once you click on Load Parameters, the parameters specified in the script are displayed under Input tab. | ||
Output | Once you click on Load Parameters, the output variables specified in the script are displayed in Output Variable drop-down under Output tab. You can map the Output Name to the required Output Value. By default, the following options are available in Output Value drop-down list:
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Criteria | Specify the condition to define the success or failure of the Orchestration Script.
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Output Parsing Criteria
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