Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Scroll Exporter macro migration
Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue
#F0F0F0#F0F0F0

3

truetruetruetrue

Scroll export button
scopecurrent
template-id4fda9400-a7df-4ede-a95f-e4ae5fcf4796
captionDownload this Page
add-onScroll PDF Exporter
 

You can integrate the other ITSM product to Orchestrate tasks using the SummitAI Orchestration.

Why the Integration of SummitAI Orchestration is required?

Consider the user is using an other ITSM product and wants to orchestrate tasks using SummitAI Orchestration. In this case, the user can integrate the ITSM product with the SummitAI Orchestration.

How to Integrate?

Using an API Base URL, you can integrate your ITSM product with the SummitAI Orchestration module.

To Integrate the ITSM product

  1. Select Orchestration > ITSM Integration Settings. The ITSM INTEGRATION SETTINGS page is displayed. 

Field Description

The following table describes the fields on the ITSM INTEGRATION SETTINGS page:

Field

Description

ITSM INTEGRATION SETTINGS 

Product Name

Select the Product Name from the drop-down list. Currently, you can select only SummitAI Application to proceed further. You also can configure the other ITSM products such as ServiceNow.

Specify the API URL of the selected ITSM product to get the access to pull or push the data.

Headers
  • Key
  • Value
  • Action
DescriptionSpecify the product description of the selected ITSM product.
Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue
1

| |