Title: Administrators  
Owner: manikandan.subbiah
Creator: manikandan.subbiah Apr 23, 2021
Last Changed by: Shilpa K Apr 22, 2024
Tiny Link: (useful for email) https://eitdocs.atlassian.net/wiki/x/FoUvAQ
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Hierarchy
Children (38)
    Page: Configuring Incident Management Module
    Page: Configuring Custom Fields for Incident Management
    Page: Configuring Category IM
    Page: Configuring Classification IM
    Page: Configuring Incident Work Order Checklist 1
    Page: Configuring Checklist IM
    Page: Configuring Closure Codes
    Page: Configuring Log Incident Page
    Page: Configuring End User Incident Details Page
    Page: Configuring Pending Reasons
Labels
Global Labels (1)
Time Editor  
Apr 22, 2024 10:46 Shilpa K View Changes
Scroll Exporter macro migration
Apr 19, 2024 18:43 Mayuresh Balaji Kamble View Changes
Updated the sv-pagetree macro with the following parameter(s): []
Apr 19, 2024 15:51 Mayuresh Balaji Kamble View Changes
Updated the hideelements-macro macro with the following parameter(s): []
Apr 23, 2021 22:57 manikandan.subbiah  
Published by Scroll Versions from space WSSM1 and version Elbrus
Outgoing Links
External Links (1)
    https://eitdocs.atlassian.net/wiki/display/PD/Service+Manag…
Elbrus (33)     Page: Configuring Classification IM
    Page: Configuring Rules
    Page: Configuring Checklist IM
    Page: Configuring Incident Management Module
    Page: Configuring SLA Service Windows IM
    Page: Configuring Priority Matrix IM
    Page: Configuring Category IM
    Page: Configuring SLA Matrix By CI IM
    Page: Configuring Voice Call Notifications
    Page: Configuring Priority IM
    Page: Configuring Auto Work Orders
    Page: Configuring Closure Codes
    Page: Configuring Incident E-mail Notifications
    Page: Configuring Workgroup SLA Window
    Page: Configuring User Types IM
    Page: Configuring Cost
    Page: Configuring Pending Reasons
    Page: Configuring Impact IM
    Page: Configuring ETR E-mail Notifications
    Page: Configuring Resolution Codes
    Page: Configuring End User Incident Details Page
    Page: Configuring Custom Fields for Incident Management
    Page: TFS-SUMMIT Integration
    Page: Configuring Incident Evaluator
    Page: Mapping Standard Operational Procedures
    Page: Configuring Urgency IM
    Page: Configuring Information Ticker
    Page: Incident Management
    Page: Configuring Major Incidents
    Page: Configuring Log Incident Page
    Page: Configuring Feedback
    Page: Configuring SMS Notification
    Page: Configuring SLA Matrix IM
Production (3)     Page: SUMMIT Release Notes
    Page: Other Documents
    Page: Installation Guide