- Created by Chilukuri Srinivasa Reddy (Unlicensed) , last modified by Mayuresh Balaji Kamble (Unlicensed) on Apr 22, 2024
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You can add and modify different types of Alerts for Assets. You can configure Asset Alerts for allocated Assets, Hardware Variance, and Software Variance. You can also configure Custom Alerts. These Alerts are notified through e-mails to the assigned Analysts.
To Configure Alerts:
- Select Asset > Configuration > Others > Asset Alert Configuration.
- On the ASSET ALERT CONFIGURATION page, click ADD NEW on the ACTIONS panel.
- On the ALERT CONFIGURATION page, select the Tenant and type in the new Alert details. For more information about the fields on the ALERT CONFIGURATION page, see Field Description.
- Click SUBMIT. The new Alert is configured.
Figure: ALERT CONFIGURATION page
Field Description
The following table describes the fields on the ASSET ALERT CONFIGURATION page:
Field | Description | ||||||||||||||||
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DETAILS | |||||||||||||||||
Alert Type | Select the Alert Type.
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Asset Type | Lists the various types of Assets.
Select the Asset type from the list. | ||||||||||||||||
Alert Name | Type in the name for the new Alert. | ||||||||||||||||
Number of Days in Advance | Type in the number of days in advance the Alert should be sent. | ||||||||||||||||
Alert when installation Exceeds (%) | This field is displayed when the Alert Type is selected as Software License Utilization Threshold. Type in the license usage threshold percentage. If the software installations exceed this value, alerts are sent. The job, Software License Utilization Threshold, should be scheduled on the CUSTOM SCHEDULER page (see: Custom Scheduler). | ||||||||||||||||
Store | Lists the configured Stores. Click on the Search icon. The LOCATION pop-up page is displayed. You can use the Expand icon to view the stores and floors in the location tree. Select a Store from the list. For the Software License Utilization Threshold Alert Type,
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Notification Frequency | This field is displayed when the Alert Type is selected as Software License Utilization Threshold. Lists the following intervals at which the e-mail notifications are sent:
The Tick mark () indicates that a notification is sent and the Cross mark () indicates that no notification is sent.
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Exclude License | This field is displayed when the Alert Type is selected as Software License Utilization Threshold. Select the Software license. The threshold alert configuration does not apply to the excluded software licenses. | ||||||||||||||||
Sender Email ID | Type in the e-mail id to send the Alert. | ||||||||||||||||
Sender Name | Type in the name of the user/Workgroup to send the Alert. | ||||||||||||||||
Contract SPOC | If selected, the To E-mail ID field is hidden including option buttons, Consolidated E-mail Notification and E-mail Notification by Contract. Note:
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To E-mail ID | Type in the e-mail addresses of the recipients to whom the Contract related notification e-mails should be sent. | ||||||||||||||||
Consolidated E-mail Notification | If selected, a consolidated e-mail related to Contract is sent to the configured users. For example, if Contract A,B, and C are expiring on 5th August 2019, one consolidated e-mail is sent to the configured users (To E-mail ID field) of Contract A, B, and C. Note: The above values will be displayed only if the Alert Type is selected as Contract Management. | ||||||||||||||||
E-mail Notification by Contract | If selected, individual e-mails related to Contract are sent for each Contracts to the configured users (To E-mail ID field). For example, if Contract A,B, and C are expiring on 5th August 2019, 3 separate e-mails are sent to the configured users of Contract A, B, and C. Note: The above values will be displayed only if the Alert Type is selected as Contract Management. | ||||||||||||||||
Mail CC | Type in the e-mail ids of the recipients who should be copied in the notification e-mails. | ||||||||||||||||
Active | Indicates the status set for an Alert type.
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Asset Alert | Lists the configured Asset Category details to map.
Note: The above values will be displayed only if the Alert Type is selected as Custom Type. |
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the ASSET ALERT CONFIGURATION page.
SHOW LIST
Click SHOW LIST to display the LIST table showing all the configured Alert for the selected Tenant.
Figure: ASSET ALERT page: List of Asset Alert
- To edit an Alert, click the configured Alert Name. Make appropriate changes and click SUBMIT.
- To display the inactive Alert, click the Include Inactive Records check box.
Note:
When the Alert are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Alert.
Custom Scheduler Jobs
The Software License Utilization Threshold job should be enabled when the alert type is selected as Software License Utilization Threshold. For more information, see the Customer Scheduler Jobs.
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