Note:
As the documentation of the mobile application guide is in-progress, uploading the videos as a separate topic. However, the following videos will be available with the published version of the latest guide.
Service Request MobileApp Videos
Raising a Service Request
Updating a Service Request
Checking Status of a Service Request
Approving a Service Request
Cancelling a Service Request
Reopening a Service Request
Providing Feedback for a Service Request
Escalating a Service Request (Manually)
Incident MobileApp Videos
Logging an Incident
Updating an Incident
Checking Status of an Incident
Cancelling an Incident
Reopening an Incident
Escalating an Incident (Manually)
Providing Feedback for an Incident
Overview of Landing Page
Related Links
For more information, see Mobile Application Guide.