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Technical Documentation

Enterprise IT Product Documentation

ElbrusSP1

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Space settings

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Configuring SR Approval Workflow
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Configuring Approver Reminder
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Business Rule Configuration for IM Tahoe SP1
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Business Rule Configuration for IM Tahoe
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List of Dashboard Reports
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SUMMIT BI Dashboards
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List of Advanced Reports 1
Working Space Platform Home
- SummitAI Platform
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2020-11-17_10-57-41_.Viewing Updating Service Request Details_SRM vTahoe
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2020-11-17_10-57-34_.End User Dashboard vTahoe
Working Space SM1 Home
Concepts_CM
Working Space SM2 Home
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2020-11-18_10-01-32_.Viewing List of Change Records CRs vTahoe
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2020-11-18_10-01-35_.Exporting Change Record Details in PDF vTahoe
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2020-11-18_10-01-36_Exporting Change Record Details in PDF
Working Space SM3 Home
Project Management Home
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ElbrusSP1 Home

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SummitAI Platform

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Others

Owned by Saranya S (Unlicensed)

Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment

1 min read

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The Administrator can configure the following using SummitAI Platform module:

Tenant Department Customer
Configuring Auto Escalation for Incident By SLA
Configuring Auto Escalation for Incident By Time
Configuring Auto Escalation for SR by Time
Configuring Auto Escalation for SR by SLA

Release Notes | Installation Guide | Other Documents

{"serverDuration": 19, "requestCorrelationId": "792a9d5900174d21b6cc3bc818ac08c5"}