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SummitAI provides CINDE Work Bench (CWB), a separate application. Using CWB, the Administrators can add/update Instances, and users for a specific Instance. Also, the SME or Annotator can annotate passed or failed conversation and view the conversation in history logs.

Personas

  • Super Administrator
  • Customer Administrator
  • SME or Annotator

Prerequisites

This section includes information about prerequisites to use the CWB. To avail the CWB features, the Customer must upgrade to the following version:

  • Denali SP3

Access to CINDE Work Bench

SummitAI Super Administrator provides the customer administrator credentials to a specific Customer. The Customer can access the CWB application using the Customer Administrator credentials. The following table provides the persona wise access information:


Persona


Page Name

CustomersInstancesUsersConversation Logs
CreateEditViewCreateEditViewCreateEditViewView
Super Administrator(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(error)
Customer Administrator(error)(error)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(error)
SME or Annotator(error)(error)(tick)(error)(error)(tick)(error)(error)(error)(tick)

CWB Overview

The CWB Overview page contains the following summary information in various tiles:

  • Total Customers: Displays the total number of Customers.
  • Total Instances: Displays the total number of Instances that are configured for the available Customers.
  • Total Users: Displays the total number of Users that are configured for all Instances.


CWB Overview
Figure: CWB Overview


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