In the SummitAI IT Operations Management, two types of technologies are used to collect and monitor the availability and performance of devices.
- Agentless Monitoring : In the Agentless model, a Proxy Server is installed to monitor other devices. The Proxy Server remotely accesses and pulls information from other devices. This type of monitoring requires no separate installation and is easy to deploy.
- Agent-based Monitoring: In Agent-based model, the Agents should be installed on all the devices and information about the device is collected and sent to the centralized Server. Every Agent communicates with the Proxy Server and the Proxy Server consolidates the data, posts the information to the centralized Server. This requires more installations. The http/s protocols should be open for communications to occur. There are two types of Agents, Wintel and Non-Wintel Agents.